The OpportunityAs the Genentech Patient Foundation (GPF) Compliance Manager, you will act as a guardian of GPF’s independent, non-profit 501c3 status, shaping, leading, and executing key elements of the Foundation Audit and Compliance Program. What you can expect in this role at Genentech:
Own the planning, execution, and delivery of complex compliance audits and compliance monitoring initiatives within assigned scope to ensure non-profit integrity and sustainability.
Leverage technology, digital solutions, and automations to streamline baseline audit activities, day-to-day inquiries, and activities aimed at uncovering compliance issues.
Provide compliance oversight of corrective action plans (CAPs) and also for auditing activities conducted by Forms Validity SMEs and Foundation Navigators; conduct monitoring of outsourced programs.
Partner cross-functionally with Legal, Healthcare Compliance Office (HCO), Patient Experience, and Field teams to proactively mitigate operational risks and investigate compliance concerns.
Own, review, and simplify process documents (SOPs, policies) and architect, drive, and deliver the GPF training strategy, including "train-the-trainer" programs to ensure process updates are consistently applied.
Serve as a Subject Matter Expert (SME) for Compliance for Foundation Specialists and in designated domains (e.g., Patient Assistance Diversion,, CMS Reporting, Product Billing Remediations)
Lead informal cross-functional teams to foster a compliance mindset and environment.
Coach and empower Foundation Navigators and internal stakeholder teams to heighten compliance awareness while protecting the independent nature and sustainability of the Foundation program.
Who you areBachelor’s Degree or equivalent experience required (in life sciences, law, public policy, business, or related discipline).
Bring 4+ years of professional experience in the pharmaceutical or related biotech industry.
Possess 3+ years of direct work experience in auditing, compliance, consulting, legal, or investigations.
Demonstrate strong knowledge of healthcare compliance frameworks, including Anti-Kickback Statute (AKS), Fraud and Abuse laws, and OIG guidance.
Show proven ability to gather data, assess trends, identify root causes, and utilize database reporting capabilities to build targeted audit strategies.
Proven track record of effective decision-making with minimal supervision and influencing without authority, managing conflict, and negotiating with stakeholders.
Highly adept at synthesizing complex content into clear, actionable communications for various levels of management.
PreferredGraduate-level Degree (JD, MBA) or Professional Compliance Certification (Certified in Healthcare Compliance - CHC, or Certified Compliance & Ethics Professional - CCEP).
Direct experience in operational quality excellence, customer contact organizations, or healthcare reimbursement environments.
Proven track record of leveraging technology/automation tools to optimize audit workflows and presenting complex risk assessments to management.
LocationThe expected salary range for this position based on the primary location of CA is $138,300 - 256,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.