Governance & Policy Manager

Town of Andover, NA

$85K — $105K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong interest in local government leadership and community service.
  • Ability to synthesize information from multiple sources and anticipate challenges.
  • Exceptional communication, organization, and analytical skills.
  • Proficient in managing multiple priorities collaboratively across teams.
  • Demonstrated initiative and problem-solving skills.
  • Master's degree (MPA, MBA) or equivalent experience.

Responsibilities

  • Coordinate and monitor departmental work plans and performance measures.
  • Lead cross-departmental initiatives and process improvements.
  • Assist with operating and capital budget development and administration.
  • Prepare reports, policy briefs, and presentations for various audiences.
  • Monitor the implementation of Town priorities and ensure commitments are met.
  • Serve as a liaison between departments and the Town Manager's Office.
  • Support community engagement and public communication efforts.

Benefits

  • Opportunity for broad exposure to municipal leadership and governance processes.
  • Involvement in diverse functions across various town departments.
  • Engagement in strategic planning and decision-making within local government.
  • Work on special projects related to zoning and comprehensive planning.
  • Collaborate with community partners and public bodies.
Full Job Description
Salary: $85,000.00 - $105,000.00 Annually
Location : Town of Andover, Andover, MA
Job Type: Full Time
Job Number: T26104
Department: Town Manager's Office
Opening Date: 07/01/2026
Closing Date: 8/2/2026 11:59 PM Eastern
Minimum Hours per Week: 36.25

Description
About the Opportunity

This opportunity is for the position of Governance & Policy Manager who will work directly with the Deputy Town Manager responsible for overseeing governance, planning, development, and related functions of Town Government.

Responsibilities
General Responsibilities

The Governance & Policy Manager is responsible for supporting the strategic and operational priorities of the organization. Core responsibilities include:
  • Coordinating and monitoring departmental work plans, performance measures, and special projects.
  • Leading or supporting cross-departmental initiatives and process improvements.
  • Assisting with the development and administration of operating and capital budgets.
  • Preparing reports, policy briefs, and presentations for internal and external audiences, including the Select Board, other public bodies and community partners.
  • Monitor implementation of Select Board, Town Meeting, and Executive Leadership Team priorities, ensuring commitments, deadlines, and action items remain on track.
  • Serving as a liaison between departments/divisions and the Town Manager's Office to ensure alignment and collaboration.
  • Supporting community engagement, public communication across multiple channels, and special events.
  • Performing research and analysis to inform data-driven decision-making.
  • Representing the Deputy Town Manager(s) at internal and external meetings as needed.
  • Providing direct support of departmental operations as needed to increase capacity during times of high work intensity.

Planning, Development & Governance Focus Points

Reporting to the Deputy Town Manager, the Governance & Policy Manager will focus on policy development, strategic planning, permitting efficiency/effectiveness, and a wide range of internal and external governance processes. While focused on governance and policy work, this position will have exposure to all functions of municipal government. The position is intended to provide broad exposure to municipal leadership, project implementation, strategic planning, and organizational management.
Key functions may include:
  • Supporting operations across Planning, Economic Development, Building/Zoning, Conservation, Environmental Health, Legal, and Town Clerk functions.
  • Coordinating special projects such as zoning studies, comprehensive ("master") plan implementation, land use initiatives and digital permitting.
  • Contributing to election operations, Town Meeting planning, and other core Town governance processes.
  • Researching and drafting policy recommendations for regulatory and governance improvements.
  • Supporting internal organizational strategic planning.
  • Assisting with public process management and interdepartmental coordination on land use projects.

Qualifications
Ideal Candidate Profile
  • Strong interest in local government leadership and community service.
  • Ability to synthesize information from multiple sources, identify risks and dependencies, and anticipate implementation challenges.
  • Exceptional communication, organization, and analytical skills.
  • Ability to manage multiple priorities and work collaboratively across teams.
  • Demonstrated proactiveness, initiative, creativity, and problem-solving ability.

MPA, MBA, or relevant graduate degree (or equivalent experience
Supplemental Information
FLSA Status: Exempt

StandardWork Week: 36.25

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