Job DescriptionLeads the planning, design, development, and implementation of assigned client onboarding and service initiatives, including both business and technology-related projects. Partners with internal and external stakeholders to ensure projects are executed successfully, delivered on time, and aligned with customer needs and business objectives. Serves as a primary point of contact for clients throughout the implementation lifecycle and ongoing servicing relationship, providing guidance, resolving issues, and ensuring a high-quality customer experience. Coordinates cross-functional resources, manages project risks and dependencies, facilitates user training and adoption, and evaluates project outcomes to drive continuous improvement. Provides leadership and direction to project teams, fostering collaboration, accountability, and strong overall team performance while supporting long-term client satisfaction and relationship growth.
Essential Functions- Manage and coordinate the end-to-end onboarding of International Treasury Management solutions, including Swift connectivity, Foreign Currency Accounts, and Canadian Treasury Services delivering a seamless, efficient, and client-focused experience from kickoff through successful completion.
- Act as the primary client contact for ongoing servicing of Canadian Treasury Management customers, delivering proactive support, guidance, issue resolution, and a seamless client experience.
- Utilize strong project management practices to coordinate cross-functional teams, maintain project timelines, proactively manage risks, and ensure all stakeholder questions and requirements are addressed promptly.
- Proactively identify potential challenges, service gaps, and implementation risks; develop and execute solutions that enhance client satisfaction, minimize disruption, and support long-term relationship growth.
- Develop and maintain deep knowledge of treasury management products, implementation processes, and assigned service areas through ongoing client engagement, comprehensive documentation, and consistent adherence to departmental procedures and best practices.
Basic Qualifications - Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
Preferred Skills/Experience - Thorough knowledge of assigned business line or functional area including Swift connectivity, Foreign Currency Accounts, and Canadian Treasury Services
- Demonstrated management and leadership skills
- Strong organizational and analytical skills
- Advanced knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills
Location expectationsThis role requires working from a U.S. Bank location three (3) or more days per week.
Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00
Posting may be closed earlier due to high volume of applicants. 
