Position Title: Global Quality Manager (CBS)
Location: Nashua, with periodic travel to manufacturing sites (e.g., Valley Green, Nashua, Mexicali, Nantong, Hanoi)
Position Summary:Amphenol Cable Backplane Systems (CBS) operates at an extreme pace with rapid growth, driven by the global AI hardware infrastructure expansion. As the leading supplier of complex cabled backplane systems, CBS enables next-generation data center performance for technology titans.
Our solutions involve thousands of twin-ax subassemblies packaged into custom mechanical assemblies with tightly controlled electrical and mechanical specifications. CBS supports customers from early concept development through full-scale datacenter deployment, ensuring reliability and precision at every stage. The CBS team is looking for a Global Quality Manager. The Global Quality Manager will lead the end-to-end global Quality strategy for Cable Backplane Systems (CBS), ensuring product and process quality across NPI and volume manufacturing, driving customer satisfaction, and reducing field returns through robust prevention, detection, and continuous improvement.
Key Responsibilities- Strategy & Governance: Define the global Quality Management System (QMS), policies, and KPIs (FPY, DPPM, RMA rate, audit scores). Standardize across sites and suppliers.
- Customer Quality: Own customer quality interface; lead executive reviews; align on quality agreements and purge/replacement plans; oversee PCNs and SQE engagement.
- NPI Quality: Embed APQP/PPAP, CTQs, and gated readiness in new programs; drive process capability (Cp/Cpk), measurement systems (MSA), and qualification (DQ/IQ/OQ/PQ).
- Manufacturing Quality: Deploy SPC, layered process audits, mistake-proofing, and rapid containment; run weekly global quality reviews; ensure compliance to regulatory/industry standards.
- Problem Solving: Institutionalize 8D root cause and corrective action; lead cross-functional FA on top issues.
- Supplier Quality: Set SQE/PPM targets; qualify second sources; manage incoming quality and change control (PCNs).
- Digital Quality: Scale AI vision and analytics playbooks for in-factory reliability and inline detection; build dashboards for real-time quality health.
- People & Culture: Build and mentor a high-performing global quality team; develop succession and training (SPC, 8D, MSA, FMEA).
Qualifications:- BS in Engineering (EE/ME/IE) required; MS/MBA preferred.
- 10-15+ years in Quality leadership across multi-site, high-mix electronics manufacturing (connectors/cables/EMS/semiconductor adjacent).
- Deep expertise in APQP, PPAP, SPC, MSA, FMEA, DOE, reliability and FA (metrology, microscopy, environmental/electrical tests).
- Proven track record with Tier-1 customers and ramp/scale scenarios; strong program and stakeholder management.
- Ability to travel globally (25-40%).
