Amazon

Global Program Manager, Data Center Safety, Security, and Environmental

Amazon$74K — $129K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of program or project management experience
  • Experience with stakeholder management across varied organizational levels
  • Proficient in using data and metrics for driving improvements
  • Familiarity working with both tech and non-tech teams
  • Strong communication skills with ability to convey information clearly to leadership and teams
  • Preferred: 3+ years experience delivering results to senior leadership
  • Preferred: Experience with Learning Management Systems or implementing cloud-based solutions
  • Preferred: Background in physical security or data center operations.

Responsibilities

  • Own the end-to-end delivery of the Fortify Training Program
  • Design and deploy multi-modal training content including instructor-led and gamified modules
  • Manage the Fortify Academy cohort cycle including logistics and effectiveness measurement
  • Define KPIs, create dashboards, and deliver program updates regularly
  • Maintain the FORGE Knowledge Hub Wiki as a primary source of operational documentation
  • Coordinate a global contributor base to enhance content coverage and consistency
  • Lead the development and tracking of the People Manager Training framework
  • Implement AI-assisted development tools to enhance content creation.

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching program
  • Paid time off
  • Parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • Mental Health Support and Medical Advice Line
Full Job Description
DC Security is looking for a Program Manager to own and drive Program Fortify and related training/career development initiatives for our global security workforce. You'll design, deliver, and continuously improve blended training programs that build capability across Data Security Managers (DSMs) and field teams spanning AMER, APJC, and EMEA.

This role sits within the Data Center Safety, Security and Enviro team and reports into DC Security's program management organization. You'll work closely with Learning Experience Design (LXD), Training Operations, regional Cluster Security Managers (CSMs), and field contributors to scale training that is measurably effective.

Key job responsibilities

Own end-to-end delivery of the Fortify Training Program, including curriculum roadmap, milestone tracking, and stakeholder communication.

Drive the design and deployment of multi-modal training content (instructor-led, micro-learning, video, gamified modules, interactive simulations) via the LEARN platform.

Manage the Fortify Academy cohort cycle: enrollment coordination, facilitation logistics, graduation criteria, and post-Academy effectiveness measurement (knowledge gain, application of content, satisfaction scores).

Own measurement and reporting: define KPIs (e.g., knowledge gain percentages, satisfaction targets, post-training application rates), build dashboards, and deliver QBR/MBR-level program updates.

Maintain and evolve the FORGE Knowledge Hub Wiki as the single source of operational documentation across security domains.

Coordinate a global contributor base across multiple regions, growing content coverage and ensuring consistency.

Own the People Manager Training framework: content development, regional adaptation, and delivery tracking.

Identify and implement AI-assisted development opportunities (Amazon Quick, Kiro, Amazon Nova) to improve content creation velocity and quality.

Partner cross-functionally with LXD, Ops Excellence, and regional CSM leadership to align training priorities with operational gaps and org priorities.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience with Learning Management Systems (LMS), or experience implementing a cloud-based technology solution

- Experience in physical security, data center operations, or similar operational environments.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Herndon - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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