Applied Materials, Inc

Global Product Support Engineer III

Applied Materials, Inc • $108K — $148K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Materials, Manufacturing, Mechanical, Chemical, Electrical Engineering, or related field
  • 5 years experience in an engineering or technical field
  • Ability to travel 20% of the time
  • Based in Kalispell, MT
  • Strong interpersonal collaboration and communication skills

Responsibilities

  • Participate in lab and field installation of new products
  • Work with Manufacturing to develop procedures and assist in New Product final testing
  • Develop service procedures and Best Known Methods for new products
  • Drive resolution of key issues with Engineering and participate in beta site tests
  • Partner with Quality & Reliability group to address Top Field Issues
  • Create Customer Engineering Notices and troubleshooting guides
  • Identify necessary new parts and coordinate stocking locations
  • Communicate findings through presentations and reports

Benefits

  • Flexible work schedule
  • Opportunities for relocation
  • Comprehensive benefits package
  • Participation in a bonus and stock award program
  • Professional development opportunities
Full Job Description
What You'll Do

As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts.

Role Responsibilities:
  • Participate in lab and field installation of new products
  • Work with Manufacturing to develop procedures and participate (if required) on New Product final test
  • Develop new procedures and Best Known Methods (BKMs) to service new products
  • Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting
  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  • Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
  • Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
  • Communicate work output using presentations, reports, and verbal updates to various stakeholders

Minimum Qualifications:
  • Bachelor's in Materials, Manufacturing, Mechanical, Chemical, Electrical Engineering, or a related field
  • 5 years experience in engineering or technical field
  • 20% Travel Required
  • Job based in Kalispell, MT

Preferred Qualifications:
  • Strong interpersonal collaboration and communication skills, with an emphasis on building trust
  • Hands on hardware troubleshooting and maintenance background including electrical, software, chemical, and mechanical systems
  • Experience leading small teams with interest in people management
  • Ability to manage multiple projects simultaneously, effectively prioritize per business requirements
  • Exercise good judgment based on the analysis of multiple sources of information
  • Communicate difficult or sensitive information, working to build consensus
  • Ability to solve problems creatively and analytically
  • Flexible and adaptable mindset
  • Thrive in a results-driven culture


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 20% of the Time

Relocation Eligible:
Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ

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