Valent U.S.A. Corporation

Global Market & Customer Analytics Mgr - Sumitomo Biorational

Valent U.S.A. Corporation$103K — $131K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years experience in market/customer analytics or business intelligence roles
  • Experience supporting strategy and marketing teams with analytical insights
  • Ability to synthesize insights from complex datasets
  • Bachelor's degree in Data Science or related field required; Master's preferred
  • Proficiency in Excel and BI tools like Power BI

Responsibilities

  • Deliver market and customer analytics to support business decision-making
  • Maintain data integrity across analytical models and reports
  • Analyze market trends and customer behaviors
  • Provide analytical inputs for assessing long-term market opportunities
  • Translate complex analytics into actionable insights for teams
  • Develop and maintain customer experience and market growth dashboards

Benefits

  • High-quality healthcare coverage starting on day one
  • 5% company contribution to 401(k) with immediate vesting
  • Financial assistance programs available
  • Life and disability insurance
  • Generous paid time off including vacation and holidays
  • Flexible work arrangements offered
Full Job Description
Global Market & Customer Analytics Manager will help turn customer signals, market trends, competitive intelligence and performance data into clear insights that guide better decisions. This is a role for someone who is analytical, intellectually curious, collaborative and energized by using data to support meaningful work in public health and forest health.

Description of Job:

The Global Market & Customer Analytics Manager is responsible for generating high-quality market, customer, and competitive analytics that support strategic decision-making across the Government Health Division (Public Health and Forest Health). This role focuses on data-driven insight generation, performance measurement, and analytical support aligned to the Division's Balanced Scorecard priorities. The position enables leadership to monitor progress against strategic objectives, improve customer-centric decision-making, and ensure fact-based evaluation of growth initiatives, portfolio performance, and customer outcomes.

Principal Responsibilities:

Balanced Scorecard Alignment: Entrusted Leader

  • Deliver accurate, timely, and reliable market and customer analytics to support regional business management decision-making
  • Maintain data integrity and analytical rigor across dashboards, reports, and models
  • Support transparency and accountability tracking performance within Manufacturing and Supply Chain functions against defined key performance indicators (KPIs).


Balanced Scorecard Alignment: Re-imagine Health

  • Analyze market trends, customer behaviors, and demand signals in Public Health & Forest Health B2G markets
  • Support evaluation of innovation initiatives, portfolio shifts, and emerging technologies through data analysis
  • Provide analytical inputs that help assess long-term market opportunities and unmet customer needs


Balanced Scorecard Alignment: Education Champion

  • Translate complex analytics into clear, actionable insights for cross-functional teams
  • Support development of data-driven storytelling and educational material for internal stakeholders
  • Partner with marketing, product and sales teams to improve understanding of customer and market dynamics


Core Analytics & Insight Responsibilities

  • Support customer segmentation, market sizing, trend and customer lifetime value analysis
  • Track competitive activity and summarize implications for the business
  • Develop and maintain dashboards related to customer experience, portfolio performance, and market growth
  • Support voice of customer (VOC) and customer journey measurement.
  • Other important parameters for this position include:
  • Domestic and international travel is expected to be up to 10%.


Experience:

  • 5-8 years of experience in market analytics, customer analytics or business intelligence roles.
  • Experience supporting strategy, marketing, or portfolio teams with analytical insights
  • Demonstrated ability to work with complex datasets and synthesize insights


Skills/Attributes Required:

  • Strong quantitative and analytical skills
  • Advanced proficiency in Excel and business intelligence tools including Power BI
  • Ability to communicate insights clearly to non-technical audiences
  • Strong organizational skills and attention to detail


Skills/Attributes Desired:

  • Experience in regulated, science-based, or government-facing markets
  • Familiarity with CRM systems (e.g. Salesforce)
  • Exposure to Balanced Scorecard, KPI frameworks, and/or performance management systems


Education:

  • Bachelor's degree required in Data Science, Engineering, Applied Data Analytics, Business Analytics, Statistics, Operations Research, Decision Sciences or a related field. Master's degree preferred. Experience as a Data Scientist, Data Analyst or Data Engineer in the life sciences, public health or health fields.


Travel: up to 10%

Location: This position may be performed remotely from any Canadian province excluding Quebec.

Work Authorization: Applicants must be legally authorized to work in Canada. Employer sponsorship is not available for this position.

What We Offer

We recognize that compensation and benefits play a crucial role in your career decisions. That's why we're dedicated to equitable pay practices and transparency in how we reward our employees.

Base Salary: The estimated annual base salary for this position ranges from:

$103,500 to $131,000 CAD. Individual pay is based upon location, skills, experience, and other relevant factors.

Incentives: All full-time employees are eligible for an incentive program or profit-sharing program in addition to their base salary.

Benefits:

  • High-quality healthcare coverage starting on day one, with options for medical (HSA/HRA), vision, and dental plans
  • 5% company contribution to your 401(k), plus a quarterly discretionary bonus
  • Immediate 100% vesting of all retirement contributions
  • Financial assistance programs to support your goals
  • Life and disability insurance for added security
  • Generous paid time off, including vacation, holidays, and volunteer days
  • Flexible work arrangements available


#LI-REMOTE

#Sumitomo

About Valent U.S.A. Corporation

Valent U.S.A. Corporation is a subsidiary of Sumitomo Chemical Company, Limited, a global leader in the crop protection and agricultural chemicals industry. Valent U.S.A. Corporation is headquartered in Walnut Creek, California and is a leading producer of crop protection products, including herbicides, fungicides, and insecticides. The company's products are used by farmers and growers to protect crops from pests and diseases, and to improve crop yields and quality. Valent U.S.A. Corporation is committed to sustainable agriculture and is focused on developing innovative solutions to help farmers meet the challenges of feeding a growing global population.
Learn more about Valent U.S.A. Corporation
Size
500 employees
Industry

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