General Motors

Global HR Policy - Program Lead

General Motors • $100K — $120K *
Detroit, MI 48228In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years experience in HR policy, employee relations, or HR operations.
  • Proven track record of designing and improving business processes.
  • Strong project management skills with the ability to juggle multiple priorities.
  • Excellent analytical skills to translate data into actionable insights.
  • Exceptional written and verbal communication abilities.
  • Experience collaborating across diverse functions and international teams.
  • Proficiency in Microsoft Office and SharePoint.

Responsibilities

  • Manage the U.S. salaried accommodations process for employees and HR partners.
  • Design and implement HR Policy processes aligned with business needs.
  • Lead strategic initiatives within the HR Policy portfolio.
  • Support global HR expansions with scalable policy processes.
  • Maintain comprehensive policy governance practices and documentation.
  • Enhance the HR Policy SharePoint site for accessibility and reliability.
  • Identify opportunities for simplifying HR processes to improve employee experience.

Benefits

  • Hybrid work environment with flexibility in location.
  • Relocation benefits may be available.
  • Engage in continuous improvement initiatives with a focus on impact.
  • Opportunity to lead impactful projects within a Fortune 500 corporation.
Full Job Description
Job Description

About the Role

The HR Policy Program Manager is responsible for managing key HR policy programs and processes that enable consistent, compliant, and employee-centered solutions across General Motors. This role leads the U.S. salaried accommodations process, designs and implements new HR Policy processes, and partners broadly across Employee Relations and Investigations (ERI), functional and global HR teams, and Centers of Expertise (COEs).

The ideal candidate combines strong program management, policy governance, process design, stakeholder management, and continuous improvement skills. They are comfortable translating business needs and external market insights into practical HR solutions and measurable outcomes.

Key Responsibilities

Program and Process Leadership

  • Manage the U.S. salaried accommodations process, ensuring an effective, consistent, and well-governed experience for employees, leaders, and HR partners.


  • Design, build, implement, and continuously improve HR Policy processes that support company objectives and evolving business needs.


  • Lead special projects and other strategic initiatives within the HR Policy portfolio.


  • Support global expansions and the implementation of scalable policy processes across regions and business areas.


Policy Governance and Operations

  • Develop and maintain policy governance practices, including process standards, ownership, documentation, review cycles, and stakeholder accountability.


  • Maintain and enhance the HR Policy SharePoint site as a reliable, accessible source of policy information and resources.


  • Partner with Policy Consultants to coordinate work, support project delivery, and improve consistency across policy initiatives.


  • Identify opportunities to simplify, standardize, and improve the employee and manager experience associated with HR policies and processes.


Research, Benchmarking, and Insights

  • Maintain current knowledge of external HR policy trends, practices, and emerging developments.


  • Benchmark relevant external approaches and adapt key insights into practical, risk-balanced solutions for GM.


  • Monitor changes in the broader HR and employment landscape and assess potential implications for GM policies and processes.


Measurement and Continuous Improvement

  • Measure the effectiveness and impact of HR policies and related processes.


  • Create and maintain an HR Policy scorecard that communicates results, trends, risks, and opportunities to key stakeholders.


  • Use data, stakeholder feedback, and operational insights to identify improvement priorities and drive continuous improvement activities.


  • Prepare concise updates and recommendations for leadership and other stakeholders.


Collaboration and Stakeholder Partnership

  • Collaborate closely within ERI and across functional and global HR teams.


  • Partner with COEs and other stakeholders to align policy solutions with business, employee, and organizational needs.


  • Build trusted relationships with stakeholders by providing practical guidance, managing expectations, and connecting policy decisions to business outcomes.


  • Facilitate alignment across diverse perspectives and drive decisions through implementation.


Required Qualifications

  • 5+ years experience in HR policy, employee relations, accommodations, HR operations, program management, or a related discipline.


  • Demonstrated experience designing, implementing, and improving business processes or programs.


  • Strong project management skills, including the ability to manage multiple priorities, timelines, stakeholders, and deliverables.


  • Strong analytical and problem-solving skills, including the ability to translate data and insights into recommendations.


  • Excellent written and verbal communication skills, with the ability to communicate effectively with employees, HR professionals, business leaders, and senior stakeholders.


  • Demonstrated ability to collaborate across functions, geographies, and levels of the organization.


  • Proficiency with Microsoft Office, SharePoint, and tools used to organize, analyze, and communicate program information.


Preferred Qualifications

  • Experience managing workplace accommodations or related HR case processes.


  • Experience developing policy governance frameworks, scorecards, dashboards, or performance measures.


  • Experience supporting global HR programs or adapting processes across countries and regions.


  • Experience benchmarking external HR practices and applying insights in a large, complex organization.


  • Experience working with HR Centers of Expertise, Employee Relations, or shared services teams.


Key Competencies

  • Strategic and operational thinking


  • Program and project management


  • Policy governance and process design


  • Data analysis and continuous improvement


  • Stakeholder influence and relationship management


  • Sound judgment and risk-balanced decision-making


  • Clear, concise communication


  • Adaptability and execution in a complex environment


Measures of Success

  • U.S. salaried accommodations process is consistently managed, well-documented, and responsive to employee and business needs.


  • HR Policy processes are implemented effectively, with clear governance, ownership, and documentation.


  • SharePoint content is accurate, accessible, current, and easy for stakeholders to use.


  • Global expansions and special projects are delivered on time and aligned with business objectives.


  • HR Policy scorecard provides meaningful visibility into impact, trends, risks, and improvement opportunities.


  • Stakeholders experience HR Policy as a practical, proactive, and trusted partner.


  • Continuous improvement actions produce measurable gains in policy effectiveness, process efficiency, and stakeholder experience.


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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