U.S. Bank

Global Custody Strategy Manager

U.S. Bank$170K — $200K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience in custody or financial services.
  • Proven management or supervisory experience.
  • Strong understanding of global custody operations and trends.
  • Experience in developing and managing pricing frameworks and commercial strategies.
  • Excellent financial acumen with a focus on margin analysis and profitability.
  • Bachelor’s degree in finance, Business, Accounting, Economics, or related field.
  • MBA or equivalent advanced credential preferred.

Responsibilities

  • Define and implement the Global Custody strategy in line with business priorities.
  • Collaborate on a custody strategy roadmap to enhance service and client experience.
  • Establish a strategy framework that covers competitive positioning and market planning.
  • Translate market demand into actionable strategic initiatives.
  • Oversee the custody commercial model and analyze financial performance.
  • Create dashboards for revenue growth and client profitability assessment.
  • Act as a strategic expert in discussions with clients and industry stakeholders.

Benefits

  • Comprehensive healthcare including medical, dental, and vision.
  • Life insurance options including basic and optional coverage.
  • Short-term and long-term disability insurance.
  • Parental leave and pregnancy disability benefits.
  • 401(k) plan with employer contributions.
  • Generous paid vacation based on tenure and salary grade.
  • Up to 11 paid holidays annually.
  • Adoption assistance programs.
  • Accrual of sick and safe leave.
Full Job Description
Job Description

The Global Custody Strategy Manager will own the strategy, commercial roadmap, pricing discipline, margin management, competitive positioning, and investment priorities for U.S. Bank’s Global Custody offering. This client- and industry-facing role serves as the dedicated commercial and strategic owner for custody, creating clear accountability for revenue growth, client profitability, modernization, and scalable growth.


The role will partner closely with the Head of Custody for Asset Managers and the Product Office (CPO) on the strategy roadmap, capability development, and investment priorities, while also working across Operations, Network Management, Technology, Risk, Strategy Development, Finance, Relationship Management, and business-line leadership to define where U.S. Bank should invest, how custody capabilities should evolve, and how the strategy should be positioned across asset managers, fund sponsors, and Corporate Trust / structured finance clients.


This role will translate client needs, market trends, service issues, and financial performance into a prioritized roadmap, investment cases, pricing framework, and growth plan.

Essential Functions:

Strategy & Commercial Ownership

  • Define and execute the Global Custody strategy in alignment with Global Investment Services’ strategic priorities and the emerging Custody Asset Management vertical.
  • Partner with CPO on the custody strategy roadmap, including prioritization of new capabilities, service enhancements, and investment cases to improve competitiveness, client experience, scalability, and profitability.
  • Establish a disciplined strategy framework covering economics, client segmentation, capability prioritization, competitive positioning, and go-to-market planning.
  • Translate demand across mutual funds, ETFs, alternatives, CLOs, structured products, and asset-manager custody relationships into prioritized strategic opportunities.

Revenue, Margin & P&L Discipline

  • Own the custody commercial model with Finance, including revenue growth planning, margin analysis, client profitability reporting, pricing effectiveness, and financial performance routines.
  • Build revenue, margin, and client profitability dashboards to support transparent leadership decision-making.
  • Evaluate custody economics, pricing models, sub-custodian costs, deposit economics, and investment prioritization across custody segments.
  • Develop and maintain a pricing framework and segment strategy that supports profitable growth, commercial consistency, and competitive positioning.

Client, Market & Competitive Positioning

  • Serve as the strategic subject-matter expert for Global Custody in client, prospect, consultant, and industry discussions.
  • Develop competitive intelligence on peer custodians, service models, pricing approaches, investment trends, and emerging custody capabilities.
  • Partner with Marketing and business leadership to develop client-facing collateral, strategic positioning, and launch materials.
  • Identify cross-sell opportunities across custody-adjacent businesses, including fund services, Corporate Trust / structured finance, cash, liquidity, securities lending, and related solutions.

Strategy Roadmap, Investment Prioritization & Transformation

  • Own the strategy roadmap in close partnership with the Product Office (CPO), aligning capability development and investment priorities with client needs, financial returns, operational readiness, service quality, and strategic growth objectives.
  • Partner with Technology, Operations, Transformation, Network Management, Risk, and business partners to modernize custody capabilities, improve data quality, standardize workflows, and prepare for new products or regulatory change.
  • Convert recurring service issues, inquiry themes, market pain points, and operational constraints into product roadmap priorities.
  • Develop business cases for strategic enhancements, platform investments, market expansion, automation, and new custody capabilities.

Operating Model Partnership & Governance

  • Partner with Operations, Network Management, Technology, Risk, and CAO / Business Management to align strategic decisions with service execution, operational resiliency, controls, and client-ready delivery.
  • Provide strategic input into SLAs, KPIs, KRIs, issue tracking, executive scorecards, and operating forums so service performance and client feedback inform commercial prioritization.
  • Establish a regular product governance rhythm with Finance, Operations, Technology, Risk, Relationship Management, and business-line leaders.
  • Ensure strategic decisions support a scalable custody platform across Asset Managers and Corporate Trust / structured finance segments.

Risk, Controls & Regulatory Alignment

  • Partner with Legal, Compliance, Risk, Operations, and Network Management to ensure custody strategy, pricing, market expansion, and new capabilities align with custody regulations, policies, risk appetite, and controls.
  • Incorporate regulatory, market structure, settlement, tax, asset servicing, and sub-custodian considerations into roadmap decisions.
  • Support strategy-level risk reviews, control assessments, and remediation planning where design, pricing, service standards, or operating model gaps create risk.

Financial Management & Resource Stewardship

  • Partner with Finance and business leadership on forecasting, budgeting, investment prioritization, vendor / third-party cost analysis, and strategy-level financial planning.
  • Ensure strategic investments are supported by clear business cases, expected financial outcomes, operational readiness requirements, and measurable benefits.
  • Work with CAO / Business Management to align revenue, margin, investment progress, service quality, and issue themes into executive scorecards.

Specifications

This role operates in a matrixed, highly regulated financial services environment and requires frequent partnership with senior leaders, Strategy, Operations, Finance, Technology, Risk, Network Management, Relationship Management, clients, consultants, and external industry participants.

The role requires strong commercial judgment, custody expertise, financial discipline, strategy capability, and the ability to translate client needs, market trends, industry developments, and operational complexity into clear strategic priorities.

Basic Qualifications

  • Management/supervisory experience
  • 10 or more years of banking or other relevant experience

Preferred Qualifications

  • 10+ years of progressive experience in custody, asset servicing, securities services, strategy, financial services strategy, or related institutional banking roles.
  • Demonstrated understanding of global custody, including safekeeping, settlement, asset servicing, cash, tax, market access, sub-custodian networks, and client service delivery.
  • Experience developing or managing custody strategy, pricing frameworks, business cases, roadmaps, financial performance routines, or commercial growth plans.
  • Strong financial acumen with ability to analyze revenue, margin, profitability, pricing, cost drivers, and investment returns.
  • Proven ability to lead through influence across Strategy, Operations, Technology, Risk, Finance, Relationship Management, clients, industry participants, and senior leadership stakeholders.
  • Bachelor’s degree in finance, Business, Accounting, Economics, or a related field.
  • MBA, or equivalent advanced credential.
  • Experience at a global custodian, asset servicer, bank, or institutional platform with exposure to cross-border custody, fund services, Corporate Trust / structured finance, ETFs, alternatives, CLOs, or asset-manager segments.
  • Experience partnering with Technology and Operations to modernize platforms, automate workflows, improve reporting, and scale strategic custody capabilities.
  • Familiarity with emerging custody trends including digital assets, tokenization, T+1 settlement, blockchain-based recordkeeping, and regulatory evolution.

Competencies

Strategy & Commercial Ownership

  • P&L, Pricing & Margin Discipline
  • Client-Centric Product Design
  • Client-Centric Strategy Design
  • Investment Prioritization & Business Case Development
  • Cross-Functional Influence & Executive Communication
  • Data-Driven Decision Making
  • Risk, Controls & Governance Discipline
  • Operating Model & Transformation Orientation
  • Financial Acumen and Commercial Judgment
  • These competencies reflect the role’s focus on strategic ownership, commercial discipline, executive influence, client- and industry-facing engagement, and risk-aware execution.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

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