Clearing

Global Brand and Digital Communications, Project Manager/Principal Consultant

Clearing • $113K — $160K *
Arlington, VA 22204In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience in communications or branding
  • Proven ability to manage multiple projects simultaneously
  • Strong understanding of digital communications and content management
  • Experience with customer experience and organizational change initiatives
  • Excellent communication and stakeholder engagement skills
  • Familiarity with governance structures and project management methodologies
  • Ability to analyze data and derive actionable insights

Responsibilities

  • Lead planning and execution of various customer-experience and branding projects
  • Develop integrated project plans with clear objectives and milestones
  • Manage multiple workstreams to ensure timely delivery and client satisfaction
  • Establish project governance and maintain operational rhythms
  • Coordinate with internal teams and external vendors for project clarity
  • Track project performance and communicate risks to leadership
  • Facilitate project meetings and discussions for effective collaboration

Benefits

  • Opportunities for professional development and growth
  • Collaborative work environment with diverse teams
  • Access to cutting-edge digital tools and resources
  • Flexible work arrangements to support work-life balance
  • Engagement in impactful projects that shape brand strategy
Full Job Description
Job Type

Full-time

Description

Position Overview

Project Leadership and Delivery
  • Lead the planning, execution, monitoring, governance, and closeout of customer-experience, brand, digital communications, organizational-change, strategic-planning, and stakeholder-engagement projects.
  • Develop and manage integrated project plans defining scope, objectives, workstreams, milestones, schedules, deliverables, budgets, resource needs, dependencies, governance structures, quality controls, risks, and success measures.
  • Manage multiple concurrent communications, branding, digital-content, and customer-experience workstreams, ensuring clear priorities, timely decisions, coordinated production, and consistent delivery against client expectations.
  • Establish project governance and operating rhythms, including work plans, status meetings, decision forums, action-item registers, risk and issue logs, content calendars, editorial schedules, approval workflows, and executive reporting cadence.
  • Coordinate internal teams, client stakeholders, creative and digital specialists, web teams, subject-matter experts, and external vendors to ensure roles, responsibilities, handoffs, deliverable requirements, and approval authorities are clear.
  • Track project schedules, budgets, workload, resource utilization, vendor performance, deliverable quality, and client feedback; identify corrective actions early and communicate risks or decisions requiring leadership attention.
  • Facilitate project kickoffs, planning sessions, working meetings, design reviews, executive briefings, stakeholder workshops, retrospectives, and closeout discussions.
Global Brand and Strategic Communications
  • Lead initiatives that strengthen and protect brand consistency across global, regional, and local communications channels, ensuring alignment with established brand standards, visual identity, tone of voice, messaging architecture, and audience expectations.
  • Develop project plans and governance processes for global brand initiatives, including brand launches, refreshes, campaigns, messaging updates, digital asset development, content migration, communications rollouts, and adoption activities.
  • Partner with communications, marketing, design, web, and regional stakeholders to translate brand strategy into coordinated communications products, campaign materials, digital experiences, and audience-specific content.
  • Develop and maintain communications plans that align strategic messages, target audiences, channels, timing, content requirements, approval processes, and performance measures.
  • Ensure communications products are clear, accurate, accessible, audience-appropriate, culturally aware, and consistent with organizational standards, client requirements, and applicable security procedures.
  • Support the development and implementation of brand-governance structures, including messaging frameworks, editorial guidance, templates, style standards, review processes, content libraries, and digital-asset management practices.
  • Prepare executive-level communications products, including leadership briefings, talking points, presentations, key messages, strategic recommendations, decision materials, communications dashboards, and stakeholder-engagement materials.
Digital Communications and Content Management
  • Lead digital communications projects involving websites, intranets, SharePoint environments, email campaigns, social and digital channels, content platforms, digital newsletters, virtual engagement tools, and other audience-facing communications products.
  • Develop and manage integrated editorial calendars, content roadmaps, campaign schedules, publishing plans, and workflow processes that support timely and coordinated digital communications delivery.
  • Work closely with web, digital, design, and technical teams to define requirements; prioritize enhancements; coordinate content updates; manage approvals; validate accessibility, usability, and quality; and support successful publication or launch.
  • Maintain and administer SharePoint lists, pages, and content structures; coordinate with web teams to keep public-facing and internal websites current, accurate, relevant, and aligned with brand and communications priorities.
  • Apply customer-experience and user-centered design principles to improve digital content, navigation, accessibility, usability, engagement, and service-delivery experiences.
  • Use web, content, campaign, and engagement analytics to assess performance, identify audience needs and behavior patterns, measure reach and engagement, and recommend improvements to content, channels, campaigns, and digital experiences.
  • Support the creation and management of multimedia, visual, written, and interactive communications products in partnership with internal teams and external creative or production vendors.
Customer Experience and Organizational Change
  • Apply customer-experience principles to identify stakeholder needs, pain points, expectations, service gaps, and opportunities to improve customer interactions, communications experiences, digital services, and organizational outcomes.
  • Lead customer and stakeholder discovery activities, including interviews, workshops, focus groups, journey-mapping sessions, feedback reviews, usability discussions, and collaborative planning meetings.
  • Develop and implement organizational-change approaches that promote awareness, readiness, stakeholder alignment, adoption, and sustained use of new communications platforms, brand standards, processes, services, technologies, policies, or operating models.
  • Develop change-management deliverables, including stakeholder analyses, change-impact assessments, communications plans, engagement plans, training-support strategies, resistance-management approaches, and adoption-measurement frameworks.
  • Develop and execute stakeholder-engagement plans for internal and external audiences, including senior leaders, program offices, operational personnel, customers, partner organizations, employees, geographically disper

About Clearing

Clearing Corporation is a financial services company that provides clearing and settlement services for a variety of financial instruments, including futures, options, and swaps. The company's mission is to ensure the safety and stability of the financial markets by providing reliable and efficient clearing and settlement services. Clearing Corporation is regulated by the Commodity Futures Trading Commission (CFTC) and is a member of the National Futures Association (NFA). The company has a long history of providing clearing services and is committed to maintaining the highest standards of integrity and professionalism.
Learn more about Clearing
Size
5,000 employees
Industry
Finance & Insurance
Net Income
$20 million
5 Year Trend
+10%
Revenue
$100 million
NASDAQ
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Clearing

More Business Services Jobs

Find similar Global Brand and Digital Communications, Project Manager/Principal Consultant jobs:

NationwideArlington, VA