Salary : $85,800.00 - $115,416.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 26DOT-HQ-03295e
Department: Dept. of Transportation
Division: Headquarters
Opening Date: 08/26/2026
Closing Date: 9/13/2026 11:59 PM Pacific

Description
The Opportunity

WSDOT is seeking a strategic and technically skilled journey level IT Business Analyst to serve as the Geographic Information Systems (GIS) Support Services Supervisor. In this role, you will lead the delivery, administration, and advancement of enterprise GIS services that support the agency's mission to provide safe, reliable, and cost-effective transportation solutions across Washington State. The GIS Support Services Supervisor will also provide technical leadership and consultation to implement complex, mission-critical GIS applications, spatial data management, enterprise GIS resources, and innovative geospatial solutions while supervising a team of GIS professionals. This position plays a key role in supporting transportation planning, roadway operations, safety, asset management, and decision-making by delivering reliable GIS technologies and services to WSDOT staff, partner agencies, and the traveling public.
What to Expect

The Multimodal Planning and Data Division's GIS and Roadway Data Office provides enterprise GIS services that support transportation planning, engineering, maintenance, operations, and data-driven decision making throughout WSDOT. The GIS Services Team administers the agency's ArcGIS Enterprise Portal and ArcGIS Online environments, provides GIS software support, technical consulting, spatial analysis, training, custom cartography, and web-based mapping solutions.
Among the varied range of responsibilities held within this role, the GIS Support Services Supervisor will:

• Supervise professional IT GIS technology specialists to deliver GIS helpdesk, web GIS system administration, and GIS technology training services to staff agency wide.
• Direct web-based geospatial technology configuration and customization, custom GIS project and product consultation and development, and the development of or access to adult learning resources about GIS technology.
• Provide advanced GIS technology business analysis and solution consultation.
• Direct administration of the agency's web-based GIS technology and technical processes to enable geospatial web content to meet business needs.
• Be responsible for cartographic product development and management.
• Provide Emergency Operations Center (EOC) support; and provide active membership/participation to the WSDOT Incident Management Team (IMT).
• Serve in assigned Command and General Staff positions in applicable WSDOT EOC's, including responding with little or no notice to a disaster or major incident.

Qualifications

To be considered for this opportunity, the following competencies are required:

GIS Business Analysis

• Professional level relevant GIS analyst/specialist work experience providing GIS products and services to business groups within an enterprise environment.
• Proven ability to elicit business needs for GIS solutions, determine appropriate platforms, technologies, data sources, and products, and document solution specifications.
• Demonstrated professional level knowledge of cartography and spatial analysis principles.

ESRI GIS Technology and Geospatial Data

• Demonstrated professional level experience applying ESRI's geospatial technologies to meet enterprise and business unit level business needs, trouble shoot and research technical GIS problems and teach others about the GIS concepts and principles needed to properly apply GIS tools.

Enterprise GIS Portal Administration

• Demonstrated professional experience working with ESRI's Enterprise Portal, ArcGIS Online, and other web/cloud SaaS product technologies to develop, manage, and publish web services as a professional, enterprise level public agency.

Geospatial Data Concepts and Cartographic Principles

• GIS training /coursework covering geospatial data management, spatial analysis, cartography, or geospatial data science concepts.

Technical Guidance and Instruction

• Demonstrated professional level technical writing and presentation skills. The ability to "sell" GIS services and solutions to internal and external stakeholders through demonstrations and public speaking.

Customer Service & Relationship Management

• Demonstrated experience maintaining positive relationships with customers and coworkers, both technical and non-technical.

Growth Mindset and Service-Oriented

• Actively demonstrates a commitment to learning and growth.
• Takes action to meet the needs of others.

It is preferred that qualified candidates also demonstrate/have:

• Business Workflow and Requirements Analysis: Ability to translate vague business problems into technical geospatial requirements. Able to map "as-is" processes and to design and specify the "to-be" GIS solution.
• Project Management: Skilled in establishing measurable task and performance goals, monitoring workflows and ensuring high quality results within given timelines.
• Staff Management and Development: Experience supervising a technical team, including performance management, strategic planning, and coaching. Ability to lead others to adapt to new technologies and procedures while maintaining positive attitudes.
• Linear Referencing System Experience: Working knowledge of GIS-based Linear Referencing System (LRS) data and uses.
• Database Management: Professional experience with relational database systems and data extraction tools and techniques.

*To review the full Position Description, please follow the directions in the Contact Us section of this posting.
Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
• This position offers flexible/hybrid remote work options.

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at . Please be sure to reference 26DOT-HQ-03295e in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are emplo