Requisition Id 17035

Overview:

The Integrated Operations Support Division (IOSD) at Oak Ridge National Laboratory (ORNL) seeks a Geographic Information Systems (GIS) Specialist to serve as the functional system administrator for ArcGIS Enterprise, and partners with IT staff and data owners across ORNL. The GIS Specialist is the primary point of contact for the enterprise GIS platform, fostering customer relationships by proactively identifying, implementing, and communicating continuous improvement efforts.

The GIS Specialist will build awareness of existing GIS capabilities, develop, and implement new tools and workflows, and support the vision, roadmap, standards, and governance for GIS across the Directorate. Supported functional areas include site, facility, and asset management, utilities distribution, logistics, environmental safety & health, strategic planning, construction, engineering, emergency management, and security.

Major Duties/Responsibilities:

• Serve as the functional system administrator for ArcGIS Enterprise (Portal, Server, Data Store) and associated applications and datasets.
• Design, develop, and maintain web maps, web applications, web scenes, dashboards, and mobile apps using ArcGIS Experience Builder, Dashboards, Survey123, and related tools.
• Administer and optimize enterprise geodatabases, including SQL views, schema design, privileges, versioning, and replica management.
• Support data interoperability efforts to integrate CAD, BIM, tabular, and other datasets into enterprise GIS; ensure correct coordinate systems and projections (including ORNL custom coordinates).
• Develop and maintain Python scripts, Arcade expressions, attribute rules, and automated processes (including batch scripts and Windows Task Scheduler jobs).
• Publish and manage map, feature, image, geoprocessing, and real-time (GeoEvent) services.
• Implement and support offline GIS workflows, mobile field work, GPS-based data collection, and road network analysis (Network Analyst).
• Maintain data governance, metadata standards, and documentation for Enterprise GIS assets.
• Develop and maintain GIS platform documentation including Software Quality Assurance, Business Impact Analysis, Contingency Planning, System Security Plans, etc.
• Work closely with managers, process owners, IT staff, and end users to understand requirements, prioritize enhancements, and implement system/process improvements.
• Provide general troubleshooting and user support to both GIS technical staff and non-technical map users
• Administer licensing and user accounts for desktop and server applications.
• Coordinate software procurement, planning, installation and vendor relations and support including training, coordinating software demonstrations, benchmarking, etc.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS/BA degree in GIS, geography, environmental science, environmental informatics, computer science, engineering, natural sciences, or a related field.
• Minimum 5 years of relevant GIS experience.
• Proficient with ArcGIS Pro and ArcGIS Enterprise; capable of architecting, developing, and maintaining web maps and web applications from enterprise data.
• Experience with GIS data analysis, data cleaning/curation, and integration of multiple data formats (including CAD).
• Working knowledge of SQL and relational databases for GIS workflows.

Preferred Qualifications:

• MS/MA degree in geography, GIS, environmental science, environmental informatics, computer science, engineering, natural sciences, or a related field.
• Experience as a technical lead, system administrator, or architect for an enterprise GIS environment.
• Experience working with facilities and operations organizations, city/county governments, or utilities.
• Advanced experience with:
  • ArcGIS Experience Builder and Dashboards
  • Enterprise geodatabases (e.g., SQL Server) including versioning and replicas
  • ArcGIS Server and Portal administration
  • Network Analyst and road network management
  • GeoEvent Manager and real-time GIS
• Experience integrating GIS with asset management systems (e.g., Octave EAM) or other enterprise business systems.
• Experience with Python and/or Arcade for GIS automation, analysis, or business logic.
• Background in software support or customer-facing technical roles, including training and documentation.
• Ability to work collaboratively with a diverse group of stakeholders and contribute to team goals.
• Strong prioritization, communication, problem-solving skills, and attention to detail.

Special Requirements:

• Visa sponsorship is not available for this position.
• This position requires the ability to obtain and maintain an HSPD-12 PIV badge.

For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required. Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.

To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

For Hybrid eligible positions:

This position is located in Oak Ridge, Tennessee and requires onsite presence. We offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position, which provides flexibility to work periodically from your home, while reporting onsite to the Oak Ridge, Tennessee location on a weekly and regular basis.