Qualifications

• Minimum two years of GSM experience managing a successful dealership's variable operations
• Proven track record of building and training high-performing sales teams
• Strong CSI scores and above-average gross and net departmental profits
• Experience driving showroom and internet traffic through digital marketing strategies
• Extensive leadership experience in managing a Business Development Center (BDC)
• Some familiarity with used vehicle purchasing and marketing

Responsibilities

• Coach sales team on effective closing techniques through training and engagement
• Lead all showroom activities with expert product knowledge
• Ensure high customer satisfaction while analyzing metrics for improvement
• Hire, motivate, and monitor the performance of sales teams and managers
• Conduct regular sales training meetings for team development
• Mentor sales representatives on best practices for performance enhancement
• Develop and implement a CRM system for tracking prospective buyers and follow-ups
• Establish and oversee delivery procedures to ensure client satisfaction

Benefits

• Comprehensive training programs for professional development
• Supportive work environment encouraging mentorship and collaboration
• Opportunities for career advancement within the dealership
• Performance-based incentives aligned with sales goals
• Access to cutting-edge technology and tools for sales processes