General Sales Manager (GSM) - Ford Dealership

McDaniels Ford

$80K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in automotive dealership management
  • Experience as General Sales Manager or similar role
  • Track record of boosting sales and profitability
  • Strong leadership and coaching capabilities
  • Experience with new and pre-owned vehicle operations
  • Proficient in CRM and digital retailing
  • Excellent data analysis and decision-making skills

Responsibilities

  • Lead new and used vehicle sales operations
  • Recruit and develop high-performing sales teams
  • Foster a culture of accountability and customer service
  • Oversee desk management and deal structuring
  • Monitor CRM and digital sales performance
  • Analyze KPIs and operational metrics
  • Collaborate with various departments to enhance performance
  • Ensure adherence to manufacturer standards

Benefits

  • Competitive performance-based compensation
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance
  • Company-paid life and short-term disability insurance
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Employee vehicle incentive program
  • Leadership development and career growth opportunities
Full Job Description
General Sales Manager (GSM) - Ford Dealership

McDaniels Ford | Orangeburg, South Carolina
Full-Time

Orangeburg Ford is seeking an experienced, driven, and hands-on General Sales Manager (GSM) to lead our dealership's sales operations while helping shape the future of one of the region's most established Ford dealerships.

Our dealership offers new Ford vehicles, a large pre-owned inventory, a full-service automotive repair facility, a dedicated commercial and diesel truck service operation, and a fully stocked parts department. We are looking for a leader who understands how every department contributes to the customer experience and long-term dealership success.

This opportunity is ideal for an automotive professional who thrives in a fast-paced environment, develops high-performing teams, embraces technology, and believes that accountability, coaching, and customer satisfaction drive sustainable growth.
What You'll Do
  • Lead all new and pre-owned vehicle sales operations while driving profitability and market share
  • Recruit, hire, train, coach, and develop high-performing sales managers and sales consultants
  • Build a culture centered around accountability, professionalism, customer service, and continuous improvement
  • Oversee daily desk management, deal structure, inventory strategy, and pricing decisions
  • Monitor CRM activity, internet lead management, digital retailing, and follow-up performance
  • Analyze dealership KPIs, sales reports, inventory turn, gross profit, and operational metrics to drive informed decisions
  • Work closely with Finance, Fixed Operations, Parts, Service, and Executive Leadership to maximize overall dealership performance
  • Develop effective inventory strategies for both new and pre-owned vehicles
  • Maintain manufacturer standards and ensure compliance with dealership policies and procedures
  • Create an environment focused on employee development, leadership growth, and long-term retention
  • Lead by example through visibility on the sales floor, coaching, and active involvement in daily operations
  • Ensure an exceptional customer experience from first contact through delivery and beyond
Our Ideal Candidate
  • Five or more years of progressive automotive dealership management experience
  • Previous experience as a General Sales Manager, Sales Manager, or other senior automotive leadership role
  • Proven history of increasing sales volume, profitability, and operational performance
  • Strong leadership skills with a passion for coaching, mentoring, and developing people
  • Experience managing both new and pre-owned vehicle operations
  • Excellent understanding of CRM systems, internet sales, digital retailing, and modern dealership processes
  • Strong analytical skills with the ability to make data-driven business decisions
  • Exceptional communication, organizational, and leadership abilities
  • High level of integrity, professionalism, and accountability
  • Ford brand experience is not required, but is highly desirable
  • Valid driver's license with an acceptable driving record
Compensation & Benefits
  • Competitive compensation package with performance-based incentives
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Company-paid short-term disability insurance
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Employee vehicle incentive program
  • Ongoing leadership development and career growth opportunities

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