General Sales Manager

Drive Family First

• $150K — $200K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in automotive sales management
  • Strong desking strategy for gross and volume standards
  • Proven success in building and leading high-performing sales teams
  • Track record of achieving high Customer Satisfaction Index (CSI) scores
  • Experience in managing showroom and internet traffic, including SEO and SEM
  • Expertise in used vehicle purchasing and marketing
  • Ability to mentor and develop desk managers and improve F&I income

Responsibilities

  • Oversee sales desk operations with hands-on coaching and customer engagement
  • Train the sales team on effective closing techniques and best practices
  • Lead showroom operations while maintaining expert-level product knowledge
  • Monitor and improve Customer Satisfaction Index (CSI) scores
  • Hire and manage performance of sales teams and Finance Managers
  • Conduct regular sales training sessions for staff
  • Implement and manage CRM systems for customer follow-up
  • Establish and monitor delivery procedures for customer service

Benefits

  • Health, Dental, Vision, and Supplemental insurance options
  • 401k retirement options with annual company contributions
  • Company-paid life insurance
  • Paid vacation and holidays
  • Support from an award-winning team of sales and management professionals
Full Job Description
General Sales Manager
Nissan & Mazda of Elk Grove

Nissan and Mazda of Elk Grove are seeking a General Sales Manager to help lead the sales and finance operations. We are specifically looking for someone that is very hands-on, working and desking deals alongside the team of tenured sales managers. This is a high impact leadership opportunity for someone who can build strong teams, develop sales managers and salespeople, drive performance, and create consistent, customer-focused culture.

Compensation and Benefits:
Compensation: As a General Sales Manager, the anticipated compensation range for this position is $150,000-$200,000 per year, based on the gross, CSI, & volume performance. Actual compensation will vary based on individual and dealership performance and the terms of the applicable compensation plan.
Strong Support: You'll be backed by an award-winning team of sales and management professionals who want to see you succeed.
Benefits: With us you'll receive options to make Health, Dental, Vision, and Supplemental insurance selections. We also offer 401k retirement options with annual company contributions and company paid life insurance. Lastly enjoy paid vacation and holidays!

What we're looking for:
At Nissan and Mazda of Elk Grove, our core values determine how we show up not only for our customers, but each other. We aren't looking for the typical "car-guy." We need a genuine leader that understands how to develop the next generation of sales leaders from the bottom up. We want to develop our own people and help them leverage their talents to build a career in the car business. The ideal General Sales Manager should lead with the highest standard of honesty and integrity, have a continuous drive for excellence, be dependable and proactively responsible in areas of influence, a professional team player, and have a strong desire to serve our community, customers, and each other. Additionally, we are also looking for the following qualifications:
  • A strong desking strategy for both gross and volume standards
  • Proven success building, training, and leading high performing sales teams
  • Strong record of CSI achievement and above average gross and net departmental profits
  • Experience in showroom and internet traffic management including SEO, SEM, direct mail, and other traditional media
  • Experience with Used vehicle purchasing, merchandising, and marketing
  • Proven experience leading, developing, and supervising desk managers and improving F&I income through mentorship and training

What you'll do:
As a General Sales Manager, you will lead and develop our sales operations to maximize profitability, customer satisfaction, and team performance. Key responsibilities include:
  • Oversee sales desk operations and provide hands-on desking, coaching, and customer engagement. We don't just want a coach that leads from their office.
  • Coach, mentor, and train the sales team on effective closing techniques and best practices
  • Lead showroom operations and maintain expert-level product knowledge
  • Monitor Customer Satisfaction (CSI) scores and identify areas for improvement
  • Hire, motivate, and manage performance of New and Used sales teams, internet sales, Finance Managers, and Service Drive Sales
  • Conduct daily and weekly sales training sessions for Sales and Product Specialists
  • Mentor sales staff to improve performance, gross, and net profitability
  • Implement and manage CRM systems to ensure proper follow-up with all prospective customers and leads
  • Establish delivery procedures and monitor execution, including customer introduction to the service department and scheduling first service appointments
  • Achieve monthly and annual forecast goals for dealership and OEM sales, gross profit, and key expenses

What's next:
If you want the opportunity to shape a high-performing sales team, drive profitability, and grow your leadership skills in a supportive, mission-driven environment, now is your time. We invest in our leaders and provide the tools, training, and culture to help you succeed, so apply with us and let's meet.

Reasonable Accommodation: If you need reasonable accommodation to participate in the application or interview process, please contact us to discuss your accommodation needs.

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