General Manager

White Cap Supply Holdings, LLC • $145K *
Vaughan, ON L6A 0Y6In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • 9+ years of experience in operational management.
  • Several years in a supervisory role.
  • Proven track record of multi-unit team leadership.
  • Strong financial acumen, including P&L responsibility.

Responsibilities

  • Lead a team of District Operations Managers and District Sales Managers.
  • Implement and manage processes for high sales and operational performance.
  • Drive human resources activities including hiring and performance management.
  • Establish a culture of accountability and excellence among the team.
  • Own local market sales and operational leadership strategies.
  • Innovate sales and operations initiatives with executive teams.
  • Hold teams accountable for meeting sales metrics and customer service.

Benefits

  • Internal training programs for employee development.
  • Opportunity for career advancement within the organization.
  • Strong emphasis on a culture of accountability and inclusion.
  • Supportive work environment with comfortable conditions.
  • Potential for significant travel for local market engagement.
Full Job Description
Job Summary

Responsible for leading an optimizing operational and sales performance within the district, ensuring alignment with the company's strategic goals.

Major Tasks, Responsibilities and Key Accountabilities
  • Leads a team of District Operations Managers (DOMs), District Sales Managers (DSMs), and support teams, providing guidance to ensure KPIs are met and resolving customer issues or sales/operations friction within the district.
  • Implements and manages processes to ensure high levels of sales and operational performance, assessing team productivity and inspiring aggressive sales efforts.
  • Ensures execution of company strategy through training programs and collaboration with customers, sales, operations, and human resources.
  • Drives human resources processes, including hiring, coaching, training, performance management and maintaining a strong leadership bench within the district.
  • Establishes a culture of accountability and inclusion, inspiring the team to set a standard of excellence.
  • Owns the local market, providing sales and operational leadership aligned with broader company priorities, developing annual and monthly sales objectives.
  • Drives innovative sales and operations initiatives in partnership with the RVP and senior management team, aligning operational and sales priorities with the company direction.
  • Holds DSMs accountable for key sales metrics, providing regular feedback, and ensuring accountability for driving profitable business results.
  • Ensures DSMs and DOMs hold teams accountable for driving pricing practices that protect gross margin and support commercial acceleration.
  • Holds DOMs accountable for safety, productivity, and operational processes, ensuring compliance with regulations and driving customer service excellence.
  • Works with Shared Services and Functions, and directs DOMs and DSMs to work with Functions, to improve the performance of the district.


Nature and Scope
  • Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation.
  • Decides how to achieve planned results within an organization's plans, policies, and guidelines. May set or change plans/goals within respective department or area.
  • May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel 20% to 50% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.


Preferred Qualifications

  • Proven operational leadership with a track record of successfully managing multi-unit teams.
  • Strong ability to implement strategic plans aligned with business objectives.
  • Strong financial acumen including budgeting, P&L responsibility, inventory management and cost control measures.
  • Commitment to delivering excellent customer service and enhancing customer relationships.
  • Deep understanding of the industry including market dynamics, competition and customer expectations.


Minimum Pay
$145,000.00

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore Job Opportunities

White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. White Cap Supply Holdings, LLC looks for passionate, curious, creative, and solution-driven team players. SEARCH WHITE CAP JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at White Cap.

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Learn more about White Cap Supply Holdings, LLC
Industry
Real Estate & Construction
* Ladders Estimates

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