Vacatia is seeking a dynamic
General Manager (GM) to lead Mittersill Resort in Franconia, NH. This is a high-impact role for a strategic, hands-on leader who loves hospitality, embraces challenges, and takes pride in delivering excellence.
As the GM, you'll be the driving force behind the property's success-shaping guest satisfaction, owner engagement, operational efficiency, and financial performance. You'll lead a talented team, partner with Vacatia's corporate experts, and work closely with the HOA Board to achieve long-term strategic goals.
What You'll Do
- Lead all resort departments and cultivate a service-focused team culture.
- Ensure smooth daily operations, high guest satisfaction, and strong RCI scores.
- Manage budgets, financial performance, and support capital projects.
- Partner with sales and marketing to drive timeshare sales and owner engagement.
- Maintain compliance, safety, and risk management standards.
- Build strong relationships with owners and the HOA Board, ensuring clear communication and community engagement.
What We're Looking For
- 5+ years of leadership experience in hospitality, property management, or timeshare operations.
- Strong financial acumen and experience managing budgets and forecasts.
- Proven ability to lead, motivate, and develop diverse teams.
- Excellent communication skills and ability to build relationships with guests, owners, staff, and boards.
- Knowledge of hospitality standards, timeshare operations, and compliance regulations.
Why You'll Love Working With Vacatia
- Lead a thriving timeshare resort and shape its future.
- Work with a supportive corporate team committed to innovation and excellence.
- Career growth opportunities within a rapidly expanding hospitality company.
- Competitive compensation, benefits, and meaningful impact.
