General Manager

Hiller Plumbing, Heating, Cooling & Electrical

$75K — $95K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years in residential service operation.
  • Bachelor's Degree or equivalent experience required.
  • 1 year as operations supervisor or 3 years in a team lead role.
  • Proven track record of exceeding revenue targets.
  • Experience in cost analysis and business forecasting.
  • Familiarity with job costing and profit/loss management.
  • Knowledge of local business and employment laws.
  • Valid driver's license with insurability.

Responsibilities

  • Cultivate a customer care culture.
  • Enhance positive experiences for customers and staff.
  • Lead, guide, and develop the operations team.
  • Provide strategic leadership for company growth.
  • Manage employee relations effectively.
  • Oversee profit and loss responsibilities.
  • Drive revenue management to meet budget goals.
  • Work towards achieving long-term growth targets.

Benefits

  • Relocation assistance available.
Full Job Description
Position Summary

The General Manager is responsible for leading the team to a successful conclusion in every area of our business. This includes, but is not limited to: customer care, financial, personnel, training and inventory. Anyone performing in this capacity must be a proven leader with the ability to motivate and inspire all other team members.

Job Description:
• Create a care culture.
• Create a positive experience for customers and team members.
• Supervise, guide and develop operational team.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Assume full responsibility for profit and loss related activities.
• Manage revenue and profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities:

Minimum 10 years of experience in residential service operation, preferred.

Minimum of Bachelor's Degree or equivalence in experience.

At least one year as an operations supervisor, or 3 years team lead experience.

Proven, consistent track record of meeting and exceeding revenue objectives.

Experience in analysis of cost and forecast data to align with business unit objectives and goals.

Experience with job costing as well as operations profit and loss.

Knowledge of laws governing business and employment in the local area.

Valid driver's license, and approved to drive by Company's insurance carrier.

EPA certification preferred.

License in the trades preferred.

** Relocation Assistance Available**

We sincerely thank all applicants in advance for submitting their interest in this position.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

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