General Manager - Tucson

Better Buzz Coffee Company

• $79K — $86K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7 years of general management experience in a high-volume coffee or fast casual setting
  • Open availability required for varying shifts
  • 3 years of experience in the Food & Beverage industry
  • High School Diploma or GED preferred
  • Experience with high volume drive-thru operations beneficial
  • Experience with new store openings is a plus

Responsibilities

  • Lead the team effectively with respect, friendliness, and professionalism
  • Ensure guests experience the 'Buzz Life' through exceptional service and ambiance
  • Recruit, train, and motivate staff to enhance overall guest experience
  • Uphold hospitality standards within the cafe environment
  • Monitor performance metrics and ensure they meet brand standards
  • Foster a safe and inclusive work atmosphere
  • Manage labor and inventory to maximize profitability

Benefits

  • Collaborative work environment with coffee enthusiasts
  • Career advancement opportunities as the brand grows
  • Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance
  • 401K plan with employer matching
  • Paid time off to support work-life balance
  • Paid training to ensure readiness for the role
  • Potential for monthly performance bonuses once fully awarded a location
Full Job Description

If you have:

  • Great Hospitality - can make anyone feel like a friend
  • 3 years of prior General Manager Experience in a similar high-volume, high-velocity environment
  • Competitive Spirit - you want to win every transaction, every day, every shift and do better tomorrow
  • Eagerness to work for a rapidly growing company
  • Positive energy that can inspire the team around you
  • Excitement to introduce a new brand to your community.....

...then you might be our perfect match!

We are committed to providing outstanding guest service to our community while fostering a fun and upbeat work environment for our team. We are always pushing forward, growing and improving to ensure we are the absolute best we can be. Leaders who are excited to challenge themselves and grow will find great opportunities with Better Buzz Coffee! We are nimble and always in motion!

Better Buzz Coffee offers a unique food and drink menu at each of our locations. A fan-favorite is our The Best Drink Ever, which is the drink that made us a household name in San Diego, CA.

The General Manager is the leader of the cafe. This General Manager is responsible for creating the Buzz Life experience for all guests and team members. The General Manager serves as a shining example of great service and showcases what it means to build connections at Better Buzz Coffee. This position is responsible for developing and maintaining a consistent Better Buzz Coffee experience that is in line with the values of the company.

Everyday, in every cafe, we inspire our team and our community to rise early, dream big, have fun and maximize their human potential! We are on a relentless pursuit to elevate the coffee experience and our General Managers are responsible for upholding this mission statement on a daily basis.

Our chosen candidate will train for 8 weeks, assist in the market and wait to be awarded a store. This candidate may be part of a new opening or may be needed to backfill a different location to support our growth. Our General Managers need open availability and are expected to work a 45 hour work week.

This position pays hourly at a range of $32.00-$35.00/hour based off of a 45hr work week. This hourly rate translates to a pay range of roughly $79,000 - $86,000 annually based on hours worked. Our General Managers can earn a significant monthly bonus to add to you earnings.

PERKS OF WORKING AT BETTER BUZZ:

  • Work with an amazing team of coffee enthusiasts
  • Work with a quickly growing brand
  • Opportunities for career growth and advancement
  • Full benefits packages available including Medical, Dental, Vision, Life Insurance, 401K with a match
  • Paid time off
  • Paid training
  • MONTHLY Bonus potential once awarded a location
Responsibilities
  • Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
  • Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
  • Hire, train, motivate, and inspire others to have fun and create a BETTER EXPERIENCE with every transaction
  • Lead the overall hospitality inside the 4 walls
  • Enforce all brand standards and expectations
  • Drive solid metrics and Key Performance Indicators to our standards
  • Champion a safe, harassment-free and discrimination-free workplace
  • Create and provide timely schedules for the team
  • Execute daily labor and break compliance
  • Run a profitable location and keep food and labor costs within standard
  • Drive sales
  • Maintain a Yelp & Google score at 4.2 or higher
  • Lead all food safety standards
  • Execute accurate inventories
  • Tackle difficult conversations to resolve
  • Fairly enforce accountability
  • Become part of the neighborhood and community and learn your guest's names
Qualifications

  • 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
  • Open availabilityrequired
  • 3 years of Food & Beverage experience required
  • High School Diploma or GED graduate preferred
  • High volume drive thru experience a plus
  • New Location Opening experience a plus

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