General Manager - Tru by Hilton, Bracebridge, ON

Hotel Equities

$90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of hotel leadership experience in a service-level property
  • Proven success with major brands like Marriott, Hyatt, IHG, or Hilton
  • Strong financial skills, including P&L management, budgeting, and cost controls
  • Familiarity with M3, ADP, and One Yield systems
  • Highly organized and detail-oriented with independent working capability
  • Excellent guest service and employee satisfaction skills
  • Engaged professional capable of effectively selling and maintaining accounts

Responsibilities

  • Lead all aspects of the property operations with a focus on guest and employee satisfaction
  • Implement brand service strategies to boost guest experiences and profitability
  • Hold the leadership team accountable for executing strategic initiatives
  • Guide development and training of property leaders and staff
  • Maximize sales potential through strategic resource utilization
  • Cultivate owner loyalty through clear communication and strong business results
  • Engage with the local community to foster relationships and enhance the hotel’s presence

Benefits

  • Quarterly bonus structure
  • Health, vision, and dental insurance coverage
  • RSP with company matching contribution
  • Cell phone allowance for business use
  • Paid vacation and sick leave
  • Observed public holidays off
  • Discount programs for shopping, travel, and entertainment
  • Access to resources for career development and growth
Full Job Description
The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:
  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
  • Holding the property leadership team accountable for strategy execution.
  • Guiding professional development of the property leadership team and all team members.
  • Ensuring sales engines are leveraged.
  • Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
  • Being active in the local community to build strong relationships with local officials, businesses, and customers.


You Are:

  • A highly experienced General Manager with 2+ years of hotel leadership in a XXXXX service-level property.
  • Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
  • Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
  • Working knowledge of M3, ADP, and One Yield.
  • Well organized, detail-oriented, and able to work independently.
  • Display initiative, perseverance, and analytical skills.
  • Able to deliver exceptional guest service and employee satisfaction.
  • Team player, professional, and lead with integrity
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
  • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

What we can offer you:
  • Salary - $90,000 per Annum
  • Quarterly Bonus
  • Health, vision, and dental insurance
  • RSP with Company Match
  • Cell phone allowance
  • Vacation and Sick Pay
  • Paid Holidays
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform

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