General Manager - The Blennerhassett, A Giovanni Hotel and Spa

Taylor Hospitality

$80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Full-service hospitality experience including rooms and food and beverage, with banquet and catering background preferred.
  • 2-4 years of related experience or equivalent; college degree in a hospitality-related field preferred.
  • Ability to supervise, motivate, and develop a team effectively.
  • Strong understanding of hotel financials, including budgets and revenue management.
  • Excellent communication skills, both written and verbal, with sound decision-making abilities.
  • Strong organizational and analytical abilities to manage competing priorities.
  • Proficient in Microsoft Word, Excel, and Google applications; bilingual is a plus.

Responsibilities

  • Run a full-service hotel, overseeing guest rooms, restaurant, and banquet operations.
  • Manage sales and profitability across revenue streams, including budgeting and revenue strategy.
  • Set service standards and improve guest experience based on feedback and direct engagement.
  • Conduct regular property walks to ensure maintenance and quality of guest rooms and public areas.
  • Lead hiring, training, and scheduling for department managers across various operations.
  • Provide guidance and recognize team performance, addressing issues that arise promptly.
  • Maintain visibility and accessibility to guests, staff, and vendors, stepping in where needed.

Benefits

  • Health, dental, vision, and life insurance.
  • 401(k) retirement plan.
  • Short-term and long-term disability insurance.
  • Paid holidays, vacation, personal, and sick time.
  • Lean management training and employee discount benefits through HR partnership.
Full Job Description
Most general manager jobs come with a brand playbook and a building that looks like every other one on the exit ramp. This one comes with a five-story landmark that's been the heart of downtown Parkersburg since 1889 - and a community that has opinions about it, because they've been coming here for generations. If that sounds like a challenge rather than a headache, keep reading.

Compensation and Benefits

$80,000 - $85,000 per year. Full-Time Team Members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts.

What you'll own

You'll run a full-service hotel: guest rooms, a restaurant, and a banquet and catering operation that hosts this community's weddings, business meetings, and celebrations. That means owning the sales and profitability of every one of those revenue streams - the budget you build and manage, the revenue management strategy, and the financial statements you read closely enough to act on. You'll oversee the accounting functions and work with your department heads on their budgets.

You'll also set the standard for everything guests experience - service programs, guest feedback, complaints handled personally when they need to be - and walk the property often enough to catch the condition of guest rooms, public areas, banquet space, and grounds before anyone else does.

And you'll build the team. Hiring, training, developing, and scheduling your managers across rooms, food and beverage, and events; giving day-to-day guidance; recognizing good work and addressing what isn't working. You'll stay visible and accessible to guests, staff, and vendors, and you'll jump into any department when the hotel needs it - because that's the job.

What we're looking for
  • Full-service hospitality experience - rooms plus food and beverage, with banquet and catering exposure strongly preferred
  • Two to four years of related experience or equivalent; college degree in a related field preferred
  • Proven ability to supervise, motivate, and develop a team
  • Strong grasp of hotel financials - budgets, revenue management, and reading a P&L
  • Excellent written and verbal communication, and the judgment to make sound decisions quickly
  • Strong organizational and analytical skills, with the ability to juggle competing priorities without losing your footing
  • Proficiency in Microsoft Word and Excel and Google applications
  • Bilingual is a plus

What makes someone great at this

You solve problems with reason, even when the situation is emotional. You respond to guests and staff promptly and follow through on what you commit to. You adapt when the day changes on you - because in a full-service hotel with events on the books, it will. And you bring genuine energy to the work; people notice when their GM does.

Why this one

You'll have room to actually lead a property with history and character, backed by the resources and support of a growing management company.

Additional Information:Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Similar Jobs

More Jobs at Taylor Hospitality

More Hospitality & Recreation Jobs

Find similar General Manager - The Blennerhassett, A Giovanni Hotel and Spa jobs: