Sunrise Senior Living, Inc

General Manager

Sunrise Senior Living, Inc$147K — $211K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Prior General Manager or Administrator experience in leadership roles
  • Strong financial acumen, including P&L management expertise
  • Experience leading large, multi-disciplinary teams effectively
  • Knowledge of senior living operations and regulatory requirements
  • Excellent communication, decision-making, and problem-solving skills
  • Passion for serving seniors and enhancing community well-being
  • Availability to work flexible hours as required

Responsibilities

  • Lead all community operations focused on financial performance and quality care
  • Develop and implement Sales & Marketing strategies to enhance occupancy and revenue
  • Manage budget, P&L, labor planning, and expenses
  • Recruit and mentor high-performing leadership teams
  • Enhance resident and family satisfaction through effective engagement
  • Ensure compliance with regulations and manage risk and quality assurance
  • Collaborate with Sales leadership to boost leads and referral networks
  • Drive organizational change and foster a culture of accountability

Benefits

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistance Program and Discounts
  • Paid time off (PTO), sick leave, and holiday pay
  • myFlexPay enabling early access to wages
  • Tuition Reimbursement
  • Potential for performance-based bonuses
Full Job Description
The General Manager leads all aspects of community operations for a 25+ unit Sunrise community. This role drives financial performance, resident satisfaction, team engagement and sales growth while ensuring regulatory compliance and operational excellence. The General Manager creates a culture aligned with Sunrise values, delivering exceptional care and hospitality while maximizing occupancy and revenue.

What You'll Do:
• Lead overall community operations including financial performance, quality care and compliance
• Own Sales & Marketing strategy to drive occupancy, revenue growth and market position
• Manage P&L, budgets, labor planning and expense controls
• Recruit, hire, coach and develop high-performing leadership teams
• Drive resident and family satisfaction, engagement and retention
• Oversee regulatory compliance, risk management and quality assurance programs
• Partner with Sales leadership to advance leads and strengthen referral networks
• Lead change initiatives and promote a culture of accountability and trust
• Build strong community partnerships and business development relationships

What We're Looking For:
• Prior General Manager/Administrator leadership experience
• Strong financial and sales acumen with P&L management expertise
• Proven success leading large, multi-disciplinary teams
• Knowledge of senior living regulations and operations
• Excellent communication, decision-making and problem-solving skills
• Passion for serving seniors and building thriving communities
• Ability to work flexible hours as needed

General Manager - Lead Community Operations and Team Success
General Manager | Operations Leadership | Senior Living
Pay Range:
147,680.00 - 211,016.00

We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

About Sunrise Senior Living, Inc

Sunrise Senior Living, Inc. is a provider of senior living services. The Company's senior living services are provided through its portfolio of senior living communities located in the United States, Canada and the United Kingdom. The Company offers a range of personalized senior living services, including independent living, assisted living, care for individuals with Alzheimer's and other forms of memory loss, as well as nursing and rehabilitative services. The Company operates through two segments: Sunrise and Gracewell. The Sunrise segment includes the Company's communities in the United States and Canada, excluding management services. The Gracewell segment includes the Company's communities in the United Kingdom. The Company offers a range of senior living services, including independent living, assisted living, care for individuals with Alzheimer's and other forms of memory loss, as well as nursing and rehabilitative services.
Learn more about Sunrise Senior Living, Inc
Size
32,000 employees
Industry
Founded
1981

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