Carters, Inc

General Manager(Salaried)

Carters, Inc$61K — $170K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of retail or management experience leading teams
  • Effective verbal and written communication skills
  • Strong leadership skills in a fast-paced environment
  • Proficiency in basic computer technology (Outlook, Excel)
  • High school diploma or GED required

Responsibilities

  • Build talent pipelines through networking and recruiting
  • Foster a positive and inclusive work environment
  • Develop leadership through coaching and direction
  • Enhance customer focus and engagement on the sales floor
  • Guide teams on customer loyalty programs
  • Oversee merchandising and operational execution
  • Analyze KPIs and drive team performance

Benefits

  • Opportunities for professional development and succession planning
  • Employee recognition programs
  • Inclusive and collaborative workplace culture
  • Flexible scheduling including days, nights, and weekends
  • Support for physical demands of the role
Full Job Description
If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

As a General Manager of two or more stores, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You'll coach your teams to reach their potential, to become brand and product experts, and own their careers.

What you'll do:
Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
Foster a positive, safe, and inclusive work environment for all employees to collaborate and recognize performance to increase employee engagement
Grow leaders through providing direction, delegation, and investing in their development
Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in multiple locations (2 or more)
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Build customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs, including credit
Execute Company's direction on merchandising and operations; manage payroll and budgets
Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
Seamlessly lead and integrate an omni-channel experience, ensuring teams are trained on the tools available
Reduce loss through a consistent level of customer service, education, and operational controls

Qualities we'd love in a candidate:
A positive and solutions-oriented mindset
Effective and professional verbal and written communication skills
Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
Minimum of 5 years of retail or related management experience leading direct reports
A high school diploma or GED

You can:
Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Stand or walk for extended periods of time; climb up and down a ladder
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $61,360.00 - $82,160.00 per hour based on experience and location.

About Carters, Inc

Carter's, Inc. operates as a children's apparel and accessories company in the United States and internationally. The company operates through three segments: U.S. Retail, U.S. Wholesale, and International. Its Carter's brand products include baby products, such as bodysuits, pants, dresses, knit sets, blankets, layette essentials, bibs, booties, sleep and play products, rompers, and jumpers; play clothes comprising knit and woven cotton apparel; sleepwear products consisting of pajamas in cotton, fleece, and ploy-jersey; and other products, including bedding, outerwear, swimwear, footwear, socks, diaper bags, gift sets, toys, and hair accessories. The company also provides products under the OshKosh brand name, which comprise play clothes in denim, fleece, and other fabrics for sizes newborn to 14. It sells its products through company-operated stores, department stores, and online, as well as through other retail outlets, such as specialty stores, national chains, and mass merchants. As of January 2, 2021, the company operated approximately 800 Carter's retail stores, 100 OshKosh retail stores, and its products were available in approximately 18,000 department stores and other retail outlets in the United States, Canada, and internationally. Carter's, Inc. was founded in 1865 and is headquartered in Atlanta, Georgia.
Learn more about Carters, Inc
Size
15,900 employees
Market Cap
$2.8 billion
Industry
Net Income
$109.7 million
Founded
1865
5 Year Trend
+1.7%
Revenue
$3 billion
NASDAQ

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