Jones Lang LaSalle Incorporated

General Manager, Retail Property Management

Jones Lang LaSalle Incorporated • $100K — $120K *
Peachtree City, GA 30269In-Person
Real Estate & Construction
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Real Estate, Property Management, or related field, or equivalent experience
  • 7-10 years of commercial property management experience, including at least 5 years in retail
  • Track record of managing multi-tenant retail properties with operational and financial success
  • Strong financial acumen with experience in budget management and cost-control
  • Exceptional leadership and ability to motivate high-performing teams
  • Excellent communication skills for building rapport with various stakeholders
  • Proficiency in property management software and financial reporting tools

Responsibilities

  • Oversee all operational aspects of assigned retail properties to ensure smooth daily operations
  • Develop and manage operating budgets and financial forecasts while optimizing revenue
  • Build and maintain strong tenant relationships and promptly address their concerns
  • Lead and mentor on-site team to foster accountability and professional growth
  • Coordinate capital improvement projects, ensuring they are on time and within budget
  • Conduct regular property inspections for safety and presentation standards
  • Prepare reports for ownership on property performance and strategic recommendations

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Retail General Manager

What this job involves:

As a Retail General Manager at JLL, you'll be at the forefront of delivering exceptional property management and operational excellence for a dynamic retail portfolio. This role places you in a leadership position where you'll oversee all facets of day-to-day operations, tenant relations, financial performance, and strategic planning for retail properties under your purview. You'll serve as the primary point of contact for property owners and stakeholders, ensuring their investment objectives are met while cultivating an environment where tenants and their customers thrive. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and in this role, you'll exemplify that commitment by driving operational standards that elevate the retail experience. You'll lead a multidisciplinary team, manage vendor relationships, oversee capital improvement projects, and ensure compliance with all regulatory requirements. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll leverage that network to implement best practices and innovative solutions that maximize asset value and tenant satisfaction. This position requires a strategic thinker who can balance the financial, operational, and relational aspects of retail property management while fostering a workplace culture where your team is empowered to deliver their best work.

What your day-to-day will look like:
  • Oversee all operational aspects of assigned retail properties, including maintenance, security, cleaning, and tenant services to ensure seamless daily operations
  • Develop and manage annual operating budgets, financial forecasts, and variance reports while identifying opportunities to optimize revenue and control expenses
  • Build and maintain strong relationships with tenants, addressing concerns promptly and working collaboratively to support their business success and lease compliance
  • Lead, mentor, and develop your on-site team, fostering a culture of accountability, professional growth, and collaborative problem-solving
  • Coordinate and oversee capital improvement projects, renovations, and major repairs from planning through execution, ensuring projects are completed on time and within budget
  • Conduct regular property inspections to maintain high standards of presentation, safety, and functionality across all retail spaces and common areas
  • Prepare comprehensive reports and presentations for ownership, providing insights on property performance, market trends, and strategic recommendations
  • Manage vendor and contractor relationships, negotiate service agreements, and ensure all work meets quality standards and contractual obligations
  • Ensure full compliance with all local, state, and federal regulations, lease agreements, and JLL policies while proactively managing risk and liability


Required qualifications:
  • Bachelor's degree in Business Administration, Real Estate, Property Management, or related field, or equivalent combination of education and experience
  • Minimum of 7-10 years of commercial property management experience, with at least 5 years specifically in retail property management
  • Proven track record of managing multi-tenant retail properties with demonstrable success in operational excellence and financial performance
  • Strong financial acumen with experience developing and managing budgets, analyzing financial statements, and implementing cost-control strategies
  • Exceptional leadership and team management skills with the ability to motivate, develop, and retain high-performing staff
  • Excellent communication and interpersonal skills, with the ability to build rapport with tenants, ownership groups, vendors, and internal stakeholders
  • Proficiency in property management software systems, Microsoft Office Suite, and financial reporting tools
  • Valid driver's license and reliable transportation for property visits and stakeholder meetings


Preferred qualifications:
  • Certified Property Manager (CPM), Certified Shopping Center Manager (CSM), or Real Property Administrator (RPA) designation
  • Experience managing regional shopping centers, lifestyle centers, or mixed-use properties with significant retail components
  • Demonstrated expertise in lease administration, tenant improvement coordination, and lease renewal negotiations
  • Background in capital project management, including experience with ground-up construction or major redevelopment initiatives
  • Knowledge of sustainable building practices and experience implementing environmental initiatives within retail properties
  • Bilingual capabilities to serve diverse tenant and customer populations effectively


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Peachtree City, GA

Job Tags:

Property Management

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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