Role OverviewThe General Manager is responsible for driving new business, building a strong pipeline of prospective clients, and growing revenue for Peak Promo Supply. This role requires someone who is comfortable actively reaching out to businesses, networking, creating new opportunities, and consistently putting themselves in front of potential clients.
We are looking for someone with an entrepreneurial mindset who is excited about helping grow a business, identifying new opportunities, taking ownership of results, and finding creative ways to expand Peak Promo Supply's reach and client base.
While the General Manager will also manage client relationships and oversee promotional product orders from initial conversation through delivery and invoicing, this is a sales-first role. Success will depend on the ability to prospect, develop relationships, ask for the business, and turn new opportunities into long-term clients.
Key Responsibilities- Prospect and generate new business through cold calling, email outreach, networking, referrals, in-person visits, and other creative sales efforts
- Consistently identify and reach out to businesses and decision-makers who could benefit from Peak Promo Supply products and services
- Build and maintain a strong pipeline of prospective clients and sales opportunities
- Conduct sales conversations to understand client needs, budgets, goals, and promotional objectives
- Create and present customized product proposals, including pricing, quantities, timelines, and creative recommendations
- Confidently present solutions, overcome objections, follow up consistently, and work toward closing new business
- Serve as the primary point of contact for clients throughout the order lifecycle
- Manage incoming orders and coordinate sourcing, production, proofs, and fulfillment with vendors
- Guide clients through product selection and approval processes
- Grow existing accounts by identifying opportunities for repeat business, upselling, and additional product needs
- Track invoicing, payments, costs, and margins using QuickBooks
- Identify new business opportunities, partnerships, markets, and strategies that can help grow Peak Promo Supply
- Take ownership of business growth and proactively bring forward ideas that improve sales, operations, and the overall customer experience
- Represent Peak Promo Supply at networking events, client meetings, industry functions, and other business development opportunities
- Collaborate with leadership and marketing partners on initiatives that promote Peak Promo Supply and expand the client base
- Contribute ideas and support execution of marketing efforts such as client campaigns, promotions, and events
- Collaborate with leadership to improve pricing strategies, vendor relationships, and internal processes
Qualifications- Bachelor's degree in Business, Marketing, Communications, Sports Management, or a related field
- Experience in sales, business development, account management, operations, or another client-facing role
- Entrepreneurial mindset with a strong sense of ownership and a desire to help build and grow a business
- Comfortable identifying opportunities, creating solutions, and taking initiative without waiting for direction
- Strong sales mindset with a genuine willingness to prospect, reach out to new businesses, and create opportunities
- Comfortable cold calling, networking, asking for meetings, following up, and hearing "no"
- Competitive, self-motivated, resilient, and willing to consistently put yourself out there
- Strong communication, presentation, negotiation, and relationship-building skills
- Ability to build relationships with business owners, marketing leaders, and other decision-makers
- Highly organized with the ability to manage multiple prospects, clients, and projects simultaneously
- Comfortable discussing pricing, making recommendations, and asking for the sale
- Strong follow-through and personal accountability
- Ability to work independently and stay proactive without needing constant direction
- Interest in collaborating on marketing initiatives and contributing directly to business growth
- Basic financial literacy; experience with invoicing, margin tracking, or QuickBooks is a plus
- Comfortable working in a fast-paced, entrepreneurial environment
