General Manager

International Sports Sciences Association

$70K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of sales experience;
  • 2-3 years in management, overseeing 3-10 employees;
  • Proficient in Microsoft Office and Google Workspace;
  • Strong grasp of gym-specific financial metrics;
  • High School Diploma or GED required; Bachelor's degree preferred;
  • Ability to stand for 8-12 hours and lift 50-120 lbs.

Responsibilities

  • Recruit and hire top talent for management and staff positions;
  • Coach and mentor the team through performance reviews;
  • Cultivate a fun, safe, and community-focused environment;
  • Drive revenue by meeting monthly membership and coaching targets;
  • Oversee lead generation to maintain high guest conversion rates;
  • Collaborate on financial and operating plans with senior leadership;
  • Ensure gym meets brand standards and address member feedback promptly;
  • Manage payroll and comply with company policies and safety protocols.

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources
Full Job Description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources


The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

Key Responsibilities

Team Leadership & Development
  • Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
  • Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
  • Culture: Maintain a fun, safe, and community-focused environment for both members and staff.

Sales & Financial Performance
  • Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
  • Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
  • Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.

Operations & Member Experience
  • Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
  • Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
  • Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications
  • Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
  • Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
  • Education: High School Diploma or GED required; bachelor's degree preferred.
  • Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.


Ready to lead the team? Apply today! We respond to all applications

Compensation: $70,000.00 - $100,000.00 per year

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