General Manager

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma/GED required; Associates or Bachelors preferred
  • 5+ years of management experience
  • At least one year of restoration industry experience preferred
  • IICRC certifications - WRT and ASD, Master designation a plus
  • Strong leadership skills and team-building experience
  • Process-oriented with a results-driven attitude
  • Proficient in relevant computer applications

Responsibilities

  • Manage and oversee multiple operational divisions
  • Create and maintain annual business plans and goals
  • Develop annual budget with projected revenue and expenses
  • Lead managers in responding to restoration and construction projects
  • Ensure communication between customers and clients for satisfaction
  • Enforce compliance with job processes and safety guidelines
  • Recruit, hire, train, and develop management and staff

Benefits

  • Company car
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Career progression
  • Professional development
  • Competitive compensation
  • Superior benefits
Full Job Description
Benefits:
  • Company car
  • Dental insurance
  • Health insurance
  • Vision insurance


As the General Manger, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and excited to refer us to others!

Benefits
SERVPRO of Buckeye offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
  • And more!


Key Responsibilities
  • Ability to manage and monitor multiple operational divisions
  • Create and maintain annual business plans and goals
  • Develop annual company budget, including projected revenue, projected expenses, and desired profit margin
  • Lead a team of managers as they respond to and manage restoration and construction projects
  • Ensure clear communication between customer and client to achieve the highest satisfaction possible
  • Ensure job processes and procedures are followed, including safety training and guidelines
  • Recruit, hire, train, and develop managers and staff


Position Requirements
  • High school diploma/GED; Associates and/or Bachelors degree preferred
  • 5+ years of management experience
  • At least one year of restoration industry experience preferred
  • IICRC certifications - WRT and ASD, Master designation a plus
  • Experience in building a strong team with tangible leadership skills
  • Strong process and results driven attitude
  • Ability to multitask and to remain detail orientated
  • Must be knowledgeable in relevant computer applications


Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents


Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Compensation: $85,000.00 - $90,000.00 per year

Picture yourself here fulfilling your potential

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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