General Manager - Hotel Santa Barbara

Geronimo Hospitality Group

$135K — $165K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Hospitality Management or Business Administration or equivalent experience
  • Minimum 5 years hotel experience, with at least 2 years as a rooms department head or general manager
  • Proficient in Microsoft Office suite
  • Knowledge of Opera PMS and Travelclick/iHotelier preferred
  • U.S. Work Authorization required

Responsibilities

  • Ensure a memorable guest experience and a positive team environment
  • Drive operational excellence and customer service standards
  • Oversee budget performance and property financial measurements
  • Produce and present monthly financial reports to senior management
  • Develop and monitor the hotel's annual budget
  • Hire, train, and develop staff to align with company culture
  • Implement preventative maintenance programs to ensure cleanliness and safety

Benefits

  • Employee Discounts
  • Paid Time Off
  • Training & Development Opportunities
  • 401K
  • Medical Benefits
  • 24/7 Online Care
  • Pet Insurance
  • Opportunities to build your future
Full Job Description
Job Type

Full-time

Description

HOTEL SANTA BARBARA

Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here-use it to build the future, make an impact, and continuously improve the guest experience.

As the General Manager, you are directly responsible for the overall growth and financial profitability of the hotel through revenue management, cost control, guest satisfaction and maintaining a positive and efficient work environment for team members. Ensures the integrity of the hotel assets by managing preventative maintenance programs and inspections of all areas of the property.

WHAT YOUR DAY WILL LOOK LIKE
  • Approach all encounters with guests and team members in a friendly, service-oriented matter
  • Drive organizational excellence in operations and customer service
  • Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set
  • Produce monthly financial reports to be presented to Geronimo Hospitality Director of Lodging and VP of Lodging
  • Create the hotel's annual budget and monitor the performance of the hotel throughout the year
  • Maintain positive and efficient work environment
  • Hire, develop and train associates to ensure guest satisfaction and company culture
  • Ensure the cleanliness and safety of the hotel and its assets through the enforcing and maintaining of preventative maintenance programs
  • Must be able to multi-task
  • Willingness to assist all hotel departments as needed
  • Willingness to work with other tenants in the property to ensure an enjoyable experience for guests throughout the physical property, including leased spaces (i.e. restaurants)
  • Will perform such duties, or assignments, as from time to time may be assigned by the President/CEO, COO, VP of Lodging, Director of Lodging or Management Team of Geronimo Hospitality and Hendricks Commercial Properties.

GHG24

Requirements

WHAT IT TAKES TO SUCCEED
  • Education: Bachelor's Degree in Hospitality Management or Business Administration or equivalent of education and work experience
  • Experience and/or Training : Minimum 5 years hotel experience with minimum of 2 years as a rooms department head or general manager.
  • Technology/Equipment: Computer skills including Microsoft Office

YOU'LL STAND OUT IF YOU BRING
  • Education: College degree preferred
  • Experience and/or Training: General Manager experience preferred; new hotel opening experience preferred
  • Technology/Equipment: Knowledge of Opera PMS and Travelclick/iHotelier preferred

MANDATORY REQUIREMENT
  • U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team!

Salary Description

$135,000.00 - $165,000.00 Yearly

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