General Manager - Homewood Suites - Charlotte - 1st Ward, Charlotte, North Carolina

CONCORD HOSPITALITY$116K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hotel management experience required
  • Prior General Manager experience is preferred
  • Familiarity with the Charlotte market is desirable
  • Strong sales and networking skills
  • Proven track record in driving Guest Satisfaction Scores (GSS)
  • Experience in hiring and mentoring teams
  • Hands-on approach to achieving financial results

Responsibilities

  • Hire and lead a high-performing management team
  • Act as a liaison between the hotel brand, owners, and Concord Hospitality
  • Ensure operational excellence by adhering to brand training and deadlines
  • Monitor budgets and manage supply ordering
  • Engage with city officials as the hotel representative
  • Support sales and marketing initiatives to enhance competitiveness
  • Foster a culture of recognition and employee engagement

Benefits

  • Comprehensive medical, dental, and vision plans
  • Complimentary life insurance with enhancement options
  • Short-term and long-term disability offerings
  • 401K plan with company match
  • Tuition assistance for ongoing education
  • Training and development opportunities
  • Career advancement pathways
Full Job Description
Concord Hospitality is seeking an experienced hotel leader to manage our Homewood Suites - 1st Ward, in Charlotte, North Carolina. This is a 13-story upscale, extended-stay hotel that has 209 suites for guests, 4,000 square feet of street-level retail area, 3,500 square feet of flexible meeting and pre-function space, an expanded fitness center, a pool and a lounge with a large outdoor terrace. It is close to the UNC Charlotte Center City campus, Spectrum Arena, Bank of America Headquarters, and the Blumenthal Performing Arts Center.

The Ideal Candidate has:
  • Hilton experience preferred and prior GM experience.
  • Charlotte market experience desirable.
  • Great sales and networking skills in order to assist a sales & marketing team to remain competitive in the relevant market.
  • A proven track record of driving GSS.
  • Hired, mentored and lead teams to outstanding results.
  • Hands on ability to deliver outstanding financial results

As a General Manager, you will be instrumental in hiring, motivating and rewarding a winning management team supporting our company's mission statement and embracing our cornerstones. You will be the liaison with the hotel brand, our owners and with Concord in facilitating a successful business operation through the orchestration of brand training, operational deadlines, providing attention to detail in ordering of supplies and following budget guidelines, as well as networking with city officials as the "face" of this exciting hotel.

Benefits of Working for Concord Hospitality
Concord GM's earn competitive wages and are eligible to enroll in our comprehensives benefit package, which includes medical/ dental/vision plans, complimentary life insurance with options for enhancements, ST/LT disability offerings, a 401K plan with company match, tuition assistance, plus training & development as well as career advancement opportunities.

We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Pay Range: $116,258 - $130,790

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