Job responsibilities:• Work with the Service Manager on deploying field service technicians to ensure all project requirements and budgets are met.
• Manage all day-to-day operations including service operation, sales and financial performance.
• Oversee the team that manages the full scope of installation, start-up, repair, and replacement projects in residential, commercial and industrial buildings or municipal water and wastewater systems, including estimating, labor planning, job scheduling, work assignments, job completion, troubleshooting, and quality control.
• Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services.
• Attend job-walks, meet customers, and gather information necessary for Estimators to properly bid on new projects as needed.
• Attend business related events within the community to gain market knowledge.
• Manage Sales, Estimators and planned maintenance teams to ensure all aspects of the project are captured in the estimate & subsequent proposal.
• Site level ownership of driving the business processes and profitability across all channels through analysis of sales and margin
• Site level ownership of the disciplined management process which ensures an efficient and safe work environment across all functional areas
• Accountable for all A/R and A/P responsibilities.
• Assisting in hiring a technically competent team that meets and exceeds the technical requirements of our customers
• Mentoring field employees to gain their trust and cooperation.
Job Requirements:• Experience in the contracting, construction or industrial service industries preferred.
• Technical or business college degree, will consider relevant Trade School certifications.
• Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential.
• Knowledge in reviewing contracts.
• Sales experience is a plus
• Proficient with typical Microsoft programs, including Excel, Word, PowerPoint, Project, Publisher, and Adobe.
• Minimum 1 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.
PumpMan, a Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!
Insurance:- Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage
- Long Term Disability: Company paid LTD program
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Disability: Options for both short- and long-term coverage.
Retirement:- 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
Work/Life Balance:- Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.
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