The Role

The General Manager, Falcon Writer owns the overall business strategy, execution, and P&L for the Falcon Writer product suite. The business will operate as a startup within Veeva. Serving as the primary business owner, this leader oversees Strategy, Product, Services, and Internal Support teams to build, scale, and deliver a market-leading platform.

This role requires a high-energy leader with the judgment to separate signal from noise, learn quickly, standard-set for operational excellence, and aggressively pursue the needle-moving fights that establish Falcon Writer as an indispensable industry solution.

What You'll Do

• Drive Market Leadership & Strategy: Formulate and execute the end-to-end vision, long-term roadmap, and go-to-market strategy to establish Falcon Writer as the category leader.
• Ensure Customer Success & Key Deals: Act as an executive sponsor on high-stakes deals, building deep strategic partnerships with key enterprise accounts and ensuring flawless customer adoption and retention.
• Public Face of the Product: Communicate product vision and value in the marketplace. Present at industry conferences. Be the product evangelist.
• Scale Operations & Team Execution: Attract, hire, and retain a high-performing team of A-players. Establish scalable, customer-centric delivery and contracting processes to support rapid business growth.
• Drive Product Innovation & Quality: Partner closely with Product leadership to prioritize core features and maintain exceptional customer satisfaction.
• P&L & Performance Accountability: Drive accountability across key operational metrics, including revenue targets, services profitability, customer satisfaction, and product delivery milestones.

Requirements

• 15+ years of experience in leadership roles spanning strategy, execution, delivery, or product management.
• Strong commercial acumen with a history of closing, expanding, and supporting strategic enterprise deals.
• Deep experience establishing operational rigor, repeatable processes, and scalable go-to-market structures in high-growth environments.
• Exceptional prioritization skills with a sharp focus on business outcomes and customer value over vanity metrics.
• Outstanding communication, executive presence, and stakeholder management skills.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $150,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.