Overview
The General Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Location: Onsite Irving, Texas
Responsibilities
-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations for a new site approximately 5,000 Square feet
-Focus on standing up and scaling operations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Qualifications
-Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Must have Electrical and Technical expertise (testing/commissioning preferred/ NETA a plus)
-Be able to perform technical work when needed in the field.
Pay Range
USD $160,000.00 - USD $190,000.00 /Yr.
