Asbury Automotive Group, Inc

General Manager Colorado Market

Asbury Automotive Group, Inc • $250K — $450K *
Denver, CO 80219In-Person
Manufacturing & Automotive
Less than 5 years of experience
Reposted 3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-10 years of management experience in the automotive industry
  • Strong business acumen and financial literacy
  • Excellent leadership and team-building skills
  • Proven track record of improving customer satisfaction
  • Ability to communicate effectively and explain reasons behind decisions
  • Commitment to the company's core values and culture
  • Experience with developing merchandising and advertising strategies

Responsibilities

  • Oversee customer retention and departmental profitability
  • Plan, motivate, and coordinate the management team's efforts
  • Provide exceptional guest experiences and support team members
  • Conduct regular performance evaluations for department managers
  • Develop annual dealership operational plans and forecasts
  • Collaborate with financial and departmental managers on budget goals
  • Resolve escalated customer complaints effectively

Benefits

  • Opportunity for professional growth and career development
  • Access to ongoing training and support for management
  • Collaborative work environment focused on teamwork
  • Emphasis on employee appreciation and recognition
  • Engagement in community and organizational values
Full Job Description
General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership. General Manager fulfills responsibilities primarily through the use of sound business management practices. General Manager plans, motivates, and coordinates the activities of the Management team.

Strives to contribute to the store's efforts to deliver an exceptional guest experience to our guests by making it a top priority to help other team members who are serving out guests (e.g., by being highly responsive to those team members' requests for information or assistance that will help them serve our guests). Never think "that's not in my job description". Wowing our guests is the job of EVERY team member, even those who don't interact directly with guests!

When interacting with guests, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).

Serves as a role model/servant leader and ensures that the core values of the company are encompassed in behavior at all times. Recognizes and praises team members for exceptional performance and providing great guest expectations. When making a request or communicating a decision, explains the "why" behind it. Rarely shows strong negative emotions such as impatience, frustration, or anger. No task is beneath him/her; willing to perform routine tasks when needed. Is humble - whenever possible, gives credit to others instead of him/her self. When others make honest mistakes, doesn't hold it against them and views it as a learning experience. Actively invites team members' ideas, questions and concerns. Encourages team members to ask for help or support and genuinely welcomes the opportunity to assist. Attentive when others are speaking (e.g., good eye contact and no looking at his/her mobile device. Demonstrates professionalism (e.g., shows proper phone etiquette and avoids profanity and sarcasm). Avoids interrupting people; lets team members finish their thoughts. Encourages team members from different departments to collaborate in ways that enhance the guest experience.
  • Treats all co-workers, customers, and vendors professionally and with respect.
  • Attendance and Punctuality.
  • Adheres to Company Policies and Procedures.
  • Maintains a clean and organized work area.
  • Maintains a professional appearance and adheres to the dealership dress code.
  • Hires, trains, and motivates all dealership department managers. The GM should interview all job candidates before a final hiring decision is
  • made.
  • Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all
  • department managers at regularly scheduled intervals.
  • Plans dealership operations for the coming year and submits to Asbury Automotive for approval.
  • Ensures volume commitments to the manufacturer are met.
  • Meets with the controller/office manager weekly to review departmental forecasts for consistency with the monthly and annual forecasts.
  • Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
  • Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
  • Monitors daily operating control (DOC) report, implementing improved courses of action where necessary.
  • Provides accurate weekly reports on the financial condition of Asbury Automotive.
  • Ensures that the monthly financial statement is complete, accurate, and submitted on time to the factory.
  • Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
  • Communicates management policies and procedures to all Team Members' attitudes and build morale.
  • Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
  • Reviews all requests for training, approves those which are appropriate and consistent with Asbury Automotive goals for professional/technical ability and advancement, and monitors their effectiveness.
  • Reviews and approves compensation plans for all team members; ensures all compensation plans are within company guidelines.
  • Coordinates with the accounting office to ensure that records and analyses are maintained accurately.
  • Resolves any customer complaints that department managers are unable to rectify.
  • Comply with all organizational policies, practices, and procedures; including Asbury Automotive Group Code of Conduct at all times.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Perform other duties as assigned.
  • Provide leadership to others through example and sharing of knowledge/skill.
  • Supervise/manage/direct the selection, training, development, appraisal and work assignments of dealership management.
  • Address complaints in a timely manner and conducts counseling sessions and termination in accordance with company guidelines.
  • Lead by example and ensure that the core values of the company are encompassed in behavior at all times.
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, and ability to adjust focus.


Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.

INDMANAGER

About Asbury Automotive Group, Inc

Asbury Automotive Group, Inc., headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. Built through a combination of organic growth and a series of strategic acquisitions, Asbury now operates through geographically concentrated, individually branded regions.Asbury Automotive Group is building the foundation today that will change the way we do business tomorrow.

Asbury Automotive Group, Inc. Careers

Join the dynamic team at Asbury Automotive Group, Inc., a trailblazer in the automotive industry, and be part of a professional community that values innovation, leadership, and diversity. As one of the largest automotive retail and service companies in the U.S., we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Asbury Automotive Group, Inc., you will collaborate with a team of passionate, curious, and skilled professionals dedicated to reshaping the future of automotive retail. Our commitment to digital innovation and superior customer service sets us apart in the industry. By joining our team, you help us drive transformative strategies that lead to operational excellence and market leadership. Transform Your Career Embark on a journey of professional growth and continuous learning at Asbury Automotive Group, Inc. We provide a wealth of resources to foster your development, including leadership programs, diversity training, and comprehensive benefits to support both your professional and personal life. Our culture thrives on mentorship and networking, ensuring you have the guidance and connections necessary to succeed. Innovative Work Environment Asbury Automotive Group, Inc. is at the forefront of the automotive industry, integrating advanced technology and innovative practices across all facets of our business. From sales and customer service to management and technical positions, our team is equipped with cutting-edge tools and a growth mindset that encourages innovation and operational excellence. Be Part of a Great Team Our team at Asbury Automotive Group, Inc. is our greatest asset. We are committed to fostering an inclusive environment where every team member can thrive. Diversity and collaboration are at the core of our culture, driving us towards achieving collective and individual successes. Future-Proof Your Career With Asbury Automotive Group, Inc., the path to a fulfilling career is wide open. Our range of positions—from entry-level roles to executive leadership—provides near-limitless opportunities for career advancement. Whether you are looking for an internship, full-time employment, or a leadership role, you will find a position that matches your skills and ambitions. Explore Job Opportunities Discover the exciting career paths available at Asbury Automotive Group, Inc. Our hiring process is designed to identify and nurture talent, ensuring that every employee is well-placed to contribute to our collective goals. Prepare your resume, sharpen your interview skills, and get ready to join a company that values what you bring to the table. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Explore our job listings and find out how you can contribute to our success. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at Asbury Automotive Group, Inc.
Learn more about Asbury Automotive Group, Inc
Size
14,200 employees
Market Cap
$3.7 billion
Industry
Manufacturing & Automotive
Net Income
$254.4 million
Founded
2002
5 Year Trend
+8.5%
Revenue
$7.1 billion
NASDAQ
ABG
* Ladders Estimates

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