GENERAL MANAGER

Charlie Clark Auto Group

$100K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Two or more years in dealership sales experience
  • At least 5 years in a supervisory role
  • Prior experience in various dealership departments preferred
  • Strong management skills for a diverse workforce
  • Knowledge of regulatory compliance and hazardous waste disposal
  • Excellent analytical and communication abilities
  • Leadership qualities with effective people skills
  • Proficient in reading, computer use, and mathematics
  • Capability to learn and operate electronic diagnostic equipment.

Responsibilities

  • Hire and evaluate management positions, setting departmental goals
  • Plan and develop annual business objectives and submission timelines
  • Communicate weekly with finance managers on forecasts and annual projections
  • Monitor daily operations and suggest improvements as necessary
  • Implement dealership policies and ensure employee compliance
  • Report financial performance to management regularly
  • Oversee the accuracy of monthly financial statements and timely submissions
  • Maintain relationships with lending institutions and manufacturers
  • Coordinate meetings to ensure departmental profitability and efficiency
  • Develop sales goals and business plans in collaboration with sales and finance teams
  • Address customer complaints escalated by department managers
  • Create effective advertising and merchandising strategies.

Benefits

  • 401(k) plan
  • 401(k) matching contributions
  • Dental insurance coverage
  • Employee discount programs
  • Health insurance options
  • Life insurance coverage
  • Opportunities for career advancement
  • Paid time off
  • Vision insurance coverage.
Full Job Description
GENERAL MANAGER

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership's management through leadership and solid business practices.

Job Duties:
  • Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments)
  • Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
  • Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
  • Paying close attention to daily operations, recommending and creating improved courses of action where necessary
  • Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
  • Providing dealership management with reports on the financial condition of the dealership
  • Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
  • Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
  • Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
  • Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
  • Work with sales and finance management to develop dealership sales goals and business plans
  • Maintaining an enthusiastic attitude to build positive employee attitudes and morale
  • Creating cost-effective advertising programs and merchandising strategies for the dealership
  • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Skills/Qualifications:
  • Two or more years of dealership sales
  • 5 or more years in a supervisory position
  • Experience in other dealership departments is a plus
  • Ability to manage a large, diverse staff
  • Know the federal, state, and local regulations affecting their operations and comply with them, including hazardous waste disposal and OSHA Right-to-Know regulations. Also they must provide the necessary training on regulations and ethical practices
  • Effective analytical and communication skills.
  • Effective people skills
  • Good reading, computer, and mathematics skills
  • Leadership quality
  • Ability to learn new technology and repair and service procedures and specifications.
  • Should be able to operate electronic diagnostic equipment.

Job Requirements:
  • Must hold a high school diploma or equivalent is required
  • College degree in business administration is preferred
  • Must be able to work evenings and weekends
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid Texas driver's license

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

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