General Manager

CenTrio

$125K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Engineering, Finance, Operations, or related field.
  • 10+ years of progressive leadership experience in operations and business performance.
  • Demonstrated success managing P&L and achieving financial targets.
  • Experience leading customer-facing operations and executive-level relationships.
  • Strong operational and commercial business acumen.
  • Excellent communication, negotiation, and presentation skills.
  • Proven ability to influence and engage C-suite stakeholders.
  • Track record of building high-performing teams.

Responsibilities

  • Lead the operational and financial performance of the Houston market.
  • Oversee accountability for Denver NWC responsibilities.
  • Maintain P&L performance, budgeting, forecasting, and capital planning.
  • Develop the Houston operations team and promote a culture of safety and high performance.
  • Build relationships with customers and manage service issues and contract performance.
  • Develop and execute both short- and long-term business plans.
  • Identify and support growth opportunities in partnership with Business Development and corporate leadership.

Benefits

  • Full-time employment opportunity.
  • Engagement in high-impact leadership within a dynamic environment.
  • Opportunity to shape organizational performance and culture.
  • Collaboration with cross-functional teams across multiple facets of the business.
Full Job Description
General Manager

Location: Houston, Texas
Reports to: Chief Operating Officer
Employment Type: Full-Time

Applicant Closing Date: Monday, September 7, 2026

CenTrio is seeking a dynamic, results-oriented General Manager to lead our Houston operations and provide management oversight for our Denver NWC responsibilities.

This is a high-impact leadership opportunity for an experienced business and operations leader who can balance operational excellence, financial performance, customer relationships, employee leadership, and strategic growth. The General Manager will serve as the senior market leader for Houston while partnering closely with corporate leadership and cross-functional teams across operations, engineering, commercial, finance, HR, safety, and business development.

The successful candidate will bring an owner's mindset, take initiative, identify opportunities, drive solutions, and deliver results. This leader will build trusted relationships with employees, customers, executives, and other key stakeholders while maintaining a strong focus on accountability, safety, reliability, customer satisfaction, and business performance.

Key Areas of Responsibility - The General Manager will:
  • Lead the overall operational and financial performance of the Houston market.
  • Provide oversight and accountability for assigned Denver NWC responsibilities.
  • Maintain responsibility for P&L performance, budgets, forecasting, controllable costs, EBITDA, and capital planning.
  • Lead and develop the Houston operations team, fostering a culture of safety, accountability, engagement, and high performance.
  • Build and maintain strong relationships with customers and serve as a senior point of contact for customer needs, service issues, contract performance, and problem resolution.
  • Develop and execute short- and long-term business and operating plans.
  • Partner with Business Development and corporate leadership to identify and support growth opportunities, proposals, pricing strategies, contract negotiations, and customer relationships.
  • Drive operational excellence, reliability, efficiency, continuous improvement, and regulatory compliance.
  • Lead cross-functional initiatives and effectively influence stakeholders across the organization.
  • Communicate operational, financial, and strategic performance to senior leadership.
  • Develop talent, strengthen leadership capabilities, and support succession planning within the organization.


What We're Looking For

The ideal candidate will be a strong operator, business leader, communicator, and people leader who can effectively navigate both strategic priorities and day-to-day operational demands.

Preferred experience includes:
  • Utility, energy, industrial, infrastructure, district energy, or other operationally intensive environments.
  • Business development, contract negotiations, pricing strategies, and growth initiatives.
  • Leading cross-functional teams in a multi-site environment.


Leadership Profile - The successful candidate will be someone who:
  • Takes initiative and drives results.
  • Leads through accountability and influence.
  • Thinks strategically while remaining focused on execution.
  • Builds strong customer and stakeholder relationships.
  • Develops people and creates opportunities for career growth.
  • Thrives in a fast-paced, dynamic environment.
  • Is self-motivated, collaborative, and comfortable working independently.
  • Remains calm and decisive during emergencies and challenging situations.
  • Can balance operational priorities with financial performance and long-term business objectives.


Required qualifications include:
  • Bachelor's degree in business, Engineering, Finance, Operations, or a related field.
  • 10+ years of progressive leadership experience with responsibility for operations, budgets, people leadership, and business performance.
  • Demonstrated success managing a full P&L and achieving financial targets.
  • Experience leading customer-facing business operations and managing executive-level customer relationships.
  • Strong operational and commercial business acumen.
  • Excellent communication, negotiation, and presentation skills.
  • Proven ability to influence and engage senior executives and C-suite stakeholders.
  • Demonstrated ability to identify opportunities, solve complex business challenges, and drive organizational change.
  • Track record of building high-performing teams and delivering measurable business results.


Interested in Applying?

This opportunity is currently being posted for internal consideration. Employees interested in applying should click the "Apply Today" button and submit their resume.

If you would like to review the full General Manager job description, please contact Amber at [redacted] to request a copy.

We encourage qualified employees who are interested in taking the next step in their leadership career with CenTrio to apply!

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