CBRE Group, Inc

General Manager

CBRE Group, Inc$100K — $120K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; 5-8 years of relevant experience in commercial office, retail, or industrial property management required
  • Real Estate License required where applicable; CPM or RPA designation preferred
  • Intermediate to advanced proficiency with Microsoft Office Suite, particularly Excel; familiarity with MRI and Kardin preferred
  • Knowledgeable in leases, contracts, financial instruments, tax laws, and construction
  • Strong written and verbal communication skills, able to convey complex information effectively
  • Strong interpersonal and leadership abilities; skillful in managing sensitive communications and problem-solving
  • Advanced financial acumen; experience in budgeting, forecasting, and preparing detailed financial reports.

Responsibilities

  • Foster relationships with clients, tenants, and vendors
  • Ensure prompt resolution of tenant issues and oversee tenant onboarding activities
  • Direct review and approval of vendor invoices and accounting activities
  • Prepare and deliver timely monthly reports and oversee budgeting processes
  • Coordinate and manage construction projects for timely completion
  • Oversee lease administration activities; provide final approval on lease matters
  • Lead sourcing and procurement for optimal operational efficiency.

Benefits

  • Opportunity to lead and manage a complex asset portfolio
  • Professional development through coaching and performance reviews
  • Collaborative work environment with various property support teams
  • Varied work responsibilities including tenant relations and financial oversight
  • Ability to work in a dynamic and evolving environment with potential for growth.
Full Job Description
The General Manager leads the team responsible for all operational and financial activities of a large/iconic/complex asset or collection of assets, typically with PM or SPM direct reports in the Clayton area.

Essential Duties and Responsibilities:
  • Foster positive relationship with client, tenants and vendors
  • Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure services are provided in compliance with policies, procedures, regulations, and contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
  • Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
  • Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
  • Coordinate and oversee all aspects of construction projects to ensure timely and accurate completion.
  • Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions and other encumbrances that drive decision making and asset value.
  • Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
  • Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
  • Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
  • Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.
  • Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
  • Produce well-written reports, business correspondence and procedure manuals.
  • Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
  • Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
  • Promote collaboration among the various property support teams (accounting/leasing/construction)
  • Perform other duties as assigned.

Qualifications:
  • Bachelor's Degree (BA/BS) preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office, retail, and/or industrial property management experience required
  • Real Estate License required where mandatory by local regulation, and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred
  • Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of MRI and Kardin preferred
  • Working knowledge of leases, contracts, financial instruments, tax laws, and construction required
  • Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
  • Strong interpersonal skills; ability to lead the exchange of sensitive, complicated, and difficult information; convey performance expectations; and effectively handle problems
  • Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions, ROI analysis, and other complex reports required
  • Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset
  • Ability to comprehend, analyze, and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required
  • Leadership experience and skills to empower team to achieve a broad range of client and company objectives
  • Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
  • Ability to travel daily to assigned properties as necessary
  • Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
  • Ability to read and write English in order to understand manuals and procedures, and to write reports


Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

$100,000-$120,000 USD

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ

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