General Manager

Carter Lumber

$70K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of general management experience in the building materials industry
  • Experience in managing installed sales and outside sales programs
  • Strong sales management skills with a focus on contractor relationships
  • Proven leadership abilities in directing and training teams
  • Demonstrated success in driving sales growth and profitability
  • Excellent problem-solving and conflict resolution skills
  • Proficient in Microsoft Office Suite and willingness to travel for job sites

Responsibilities

  • Manage operations for multiple stores, ensuring delegation and oversight of inventory and sales management
  • Communicate sales and profit goals effectively to the team and monitor progress
  • Handle all aspects of staffing including hiring, motivation, and discipline
  • Oversee growth of sales programs by building and maintaining client relationships
  • Identify training needs for personal and team growth, promoting continuous learning
  • Conduct store and job site visits to ensure operational compliance
  • Address customer complaints and enhance service quality

Benefits

  • Health, Dental, and Vision insurance available after 30 days
  • Short and Long-Term Disability coverage
  • Company-paid life insurance and Accidental Death & Dismemberment (AD&D) insurance
  • Optional supplemental life insurance available
  • 401(k) with company matching
  • Generous vacation time and paid holidays
  • Vendor incentives and career advancement opportunities
  • Military candidates encouraged to apply
Full Job Description
A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market. This is accomplished by following the direction set by the Market Manager or Market VP in the areas of foundation, inventory, sales and profit. Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position. Effective communication with the field, internal departments and external vendors is mandatory for the success of this position.

Requirements:
  • Previous general management experience in the building materials industry
  • Previous experience managing installed sales and outside sales programs
  • Proven track record in sales management, primarily dealing with contractors
  • Ability to direct and train others effectively as a team leader
  • Demonstrated ability to increase sales and profitability
  • Well developed problem solving abilities and strong conflict resolution skills
  • Working knowledge of Microsoft Office including Word, Excel, Outlook and PowerPoint
  • Ability to travel to various jobsites; may include overnight travel

Responsibilities:

Store Operations
  • Manages and implements the overall direction of multiple stores in a market. Responsible for properly delegating and overseeing all aspects of inventory and sales management, safety requirements and policies and procedures. Effectively communicates sales and profit goals to ensure the support of the team. Facilitates frequent store visits and conducts job site visits when necessary.

Staff Management
  • Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas. Ensures goals are outlined for employees and are met. Ensures sales team is up-to-date on product trends.

Sales & Relationship Building
  • Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained. This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively.

Knowledge & Training
  • Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development.

Benefits Provided (full-time employees):
  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
  • Short and Long-Term Disability
  • Company-paid life insurance and AD&D
  • Optional supplemental life insurance
  • Company-match 401(k)
  • Vacation time and paid holidays
  • Vendor incentives
  • Room for growth; we promote from within!
  • Military encouraged to apply!

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