General Manager - Burlington MA

Fogo de Chão

$85K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of restaurant operations experience required.
  • 3 years of knowledge in churrasco and churrascaria preferred.
  • High School Diploma or equivalent required; Bachelor's in hospitality management desirable.
  • Experience in food planning, purchasing, sanitation, and personnel management necessary.
  • Familiarity with recordkeeping and reporting.

Responsibilities

  • Advise and oversee restaurant management and office staff.
  • Attract, develop, and retain restaurant leaders.
  • Ensure proper staffing levels in the restaurant.
  • Partner with Sales Manager to boost group dining sales.
  • Execute Manager in Development Program for new managers.
  • Analyze Guest Sentiment and develop improvement plans.
  • Achieve revenue targets and monitor key performance drivers.

Benefits

  • Medical, Dental, and Vision insurance available after 30 days of employment.
  • Company-paid Life Insurance and Short-Term Disability provided.
  • Comprehensive voluntary benefits including Critical Illness and Hospital Indemnity coverage.
  • Offers voluntary Pet Insurance to team members.
Full Job Description

Now Hiring / Immediately Hiring:  General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
  • Attract, develop, and retain restaurant leadership.
  • Ensure appropriate staffing levels throughout the restaurant.
  • Develop Next Level Restaurant Leaders.
  • Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
  • Execute the Manager in Development Program for new managers in training.
  • Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
  • Ensure guest satisfaction and brand consistency in quality of service and product.
  • Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
  • Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
  • Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
  • Recognize local and industry dining trends.
  • Responsible for full restaurant operational and financial success.
  • Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
  • Achieve annual EBITDA targets.
  • Ensure Guest and employee safety.

Education, Experience & Travel Required

  • 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
  • High School Diploma or equivalent is required. Bachelor’s degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
  • Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Occasional travel required.

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

This position has a pay range that starts at $85,000.00 and goes up to $125,000.00. Your rate is dependent upon your relevant work experience.

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