OverviewThe General Manager will oversee all aspects of day-to-day operations, drive financial performance, develop leaders, and foster a culture centered on employee engagement and customer excellence. With full P&L responsibility, this role will lead strategic, financial, and operational initiatives designed to accelerate growth, enhance performance, and maintain the brand's position as a market leader.
This is an ideal opportunity for a proven operator who enjoys building teams, driving results, and creating lasting impact within both the business and the community it serves.
Key Responsibilities:
- Lead the overall performance of the business with accountability for revenue growth, profitability, operational excellence, and customer satisfaction.
- Develop and execute strategic plans to improve key performance metrics, employee retention, memberships, and customer experience.
- Deliver a "gold standard" of service through effective training, accountability, coaching, and data-driven decision making.
- Build, develop, and inspire a high-performing leadership team while creating clear succession plans across the organization.
- Foster a culture focused on purpose, accountability, collaboration, and continuous improvement.
- Maintain full ownership of the business's financial performance, including budgeting, forecasting, and P&L management.
- Partner with Apex leadership to identify and execute growth initiatives, including market expansion opportunities.
- Serve as a visible, hands-on leader committed to supporting employees, customers, and the local community.
- Drive employee engagement, retention, and career development efforts that create long-term opportunities for team members.
What We're Looking For:
- 8+ years of leadership experience with responsibility for managing teams and delivering business results.
- Experience leading multi-functional teams in home services, construction, skilled trades, field services, retail, distribution, or similar operational environments.
- Direct P&L ownership and accountability strongly preferred.
- Strong financial, operational, and strategic business acumen.
- Proven ability to lead through influence, inspire followership, and develop future leaders.
- Excellent communication, team-building, and organizational skills.
- Ability to analyze data, identify opportunities, solve complex problems, and execute effectively.
- MBA preferred or equivalent combination of education and experience.
- Deep respect for the skilled trades and the people who make these businesses successful.
Our Values:
- Embrace a Growth Mindset
- Stay Scrappy, Have Fun
- Improve Through Collaboration
- Be Fact-Based & Metric-Driven
What We Offer:
- Competitive six-figure base salary
- Performance-based bonus opportunity with substantial upside
- Comprehensive medical, dental, vision, and life insurance
- 401(k) with company match
- Relocation assistance, if applicable
- Long-term career growth opportunities within a rapidly expanding organization
Posted Max Pay RateUSD $200,000.00/Yr.
Posted Min Pay RateUSD $130,000.00/Yr.
