General Manager (70302795)

Sodexo Canada Ltd

$90K — $100K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a management role in food services or facilities operations.
  • Proven ability to lead and innovate within a team environment.
  • Experience with promotional campaigns and evaluating their success.
  • Skilled in managing operations under pressure in a fast-paced setting.
  • Proficient in Microsoft Office and social media for communication and marketing.
  • Excellent interpersonal skills for engaging with a wide range of stakeholders.
  • Strong problem-solving abilities and a proactive approach to challenges.

Responsibilities

  • Oversee all food and facility operations to ensure excellence.
  • Manage financial aspects including budgeting and forecasting.
  • Direct daily operations while coordinating with multiple stakeholders.
  • Supervise and mentor team members to optimize performance.
  • Achieve annual operational objectives through strategic management.
  • Maintain operating standards and implement quality improvements.
  • Drive operational analysis to find efficiencies and growth areas.

Benefits

  • Flexible work environment that adapts to personal needs.
  • Competitive compensation accompanied by comprehensive employee benefits.
  • Access to training and development programs for career advancement.
  • Numerous opportunities for professional growth and progression.
  • Commitment to corporate responsibility and sustainability initiatives.
  • Recognition as an award-winning employer in social responsibility and inclusion.
Full Job Description
Job Description

How You'll Make an Impact:

As the General Manager, you will be responsible for overseeing all aspects of food & facility operations, client services, workplace experience, and site performance while ensuring operational excellence, financial accountability, and a strong culture of safety.
  • Responsible for successfully coordinating and directing retail food service and facilities operation in the unit
  • Manage financials having good knowledge on labor cost, food, inventory, equipment and materials. Needs to have budgeting and forecasting experience
  • Direct daily operations including working with multiple stake holders across the organization- purchasing/ordering, inventory, scheduling
  • Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
  • Ensure that the annual objectives are achieved
  • Maintain operating standards and implement quality improvements
  • Promote and assist in producing best experience- strong hospitality skills
  • Constant analysis of operations-identifying efficiencies and areas of opportunity
  • Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
  • Ensure compliance to all Food Safety and Physical Safety Policies and Procedures


Qualifications

What You'll Need to Succeed
  • Minimum 5 years' experience in a busy management role, multiple offerings an asset.
  • Ability not only to lead the team to deliver on an innovative and high food and facilities service program, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students' expectations.
  • Experience in running and evaluating successful promotions
  • Ability to work under pressure in a fast paced, team-centric and safety driven environment
  • Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
  • Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
  • Ability to work, problem solve and provide solutions independently
  • Genuine desire to provide customer service experiences beyond expectations
  • A passion for food, facilities, people and service excellence
  • A genuine desire to grow and learn


Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:
  • Flexible work environment
  • Competitive compensation & great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility & sustainability
  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
  • And so much more!

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