Role OverviewLead with purpose. Drive operational excellence across Food & Environmental Services.Sodexo is seeking an experienced
General Manager 2 - Multi-Service to lead
Food Services and Environmental Services (EVS) at
Eagleville Hospital, a 305-bed, independent, non-profit behavioral health and addiction treatment hospital located on a beautiful 40-acre campus in
Montgomery County, Pennsylvania, just outside of Philadelphia.
This is an exciting opportunity for an experienced healthcare leader to oversee two critical support service departments while partnering closely with hospital leadership to enhance the patient experience, operational performance, and service excellence.
Following a recently renewedthree-year client contract, Sodexo is looking for a dynamic leader who can build high-performing teams, strengthen employee engagement, and help drive continued operational success across the campus.
What You'll DoAs the
General Manager 2 - Multi-Service, you will:
- Provide strategic and operational leadership for both Food Services and Environmental Services
- Lead, coach, mentor, and develop a team of approximately 60 non-union Sodexo employees
- Direct daily food service operations, including patient dining, in-room meal service, retail operations, and campus-wide meal distribution
- Oversee Environmental Services operations while providing leadership and support to the EVS Manager
- Foster a culture of accountability, collaboration, safety, and continuous improvement
- Build strong relationships with hospital leadership and key client stakeholders
- Ensure compliance with Sodexo standards, regulatory requirements, infection prevention practices, and quality assurance programs
- Oversee budgets, labor management, financial performance, and operational KPIs
- Support patient satisfaction initiatives and service excellence throughout the organization
- Partner with leadership to identify opportunities for process improvement and operational efficiencies
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You BringThe ideal candidate will have:- Proven leadership experience managing multiple support service departments within healthcare
- Experience leading Food Service and/or Environmental Services operations
- Strong client relationship management and communication skills
- Experience leading, coaching, and developing frontline managers and employees
- Strong financial acumen, including budgeting, labor management, and operational reporting
- A hands-on leadership style with the ability to motivate teams and drive accountability
- Excellent organizational, problem-solving, and change management skills
Preferred Qualifications:- Healthcare leadership experience strongly preferred
- Multi-service leadership experience overseeing Food Service and Environmental Services
- Experience with patient dining and in-room meal service programs
- Catering and retail food service experience
- Familiarity with Sodexo Healthcare systems and operational standards, including Sodexo Management System (SMS), is highly desirable
- Experience managing behavioral health or acute care environments is a plus
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years