Description and Requirements

Job Description

Who You'll Work With

As the CMS Account Lead, you'll play a pivotal leadership role within Slalom's Federal Market. You'll be part of a mission-driven team helping the Centers for Medicare & Medicaid Services (CMS) and its operating divisions achieve transformative outcomes that improve the nation's health, strengthen data-driven decision-making, and modernize the digital health experience.

We're seeking a strategic, growth-oriented, and technology-savvy leader who thrives at the intersection of healthcare mission enablement and digital innovation-someone who understands both federal health IT dynamics and modern technology transformation (cloud, data, artificial intelligence, and CRM modernization).

What You'll Do

Account Leadership & Growth

• Lead the CMS account strategy, overseeing business growth and client relationships across CMS program areas (CMMI, CMCS, CCSQ, OIT, etc.).
• Serve as the primary Slalom leader and trusted advisor to senior CMS executives, with deep understanding of mission priorities and modernization objectives.
• Identify, shape, and capture new opportunities that align with Slalom's strengths in data modernization, AI/ML, cloud, and digital services.
• Develop and execute account growth plans, including capture and proposal strategies in collaboration with business development and alliance partners (AWS, Salesforce, Google Cloud, Snowflake, etc.).
• Drive revenue, pipeline, and delivery excellence targets while maintaining exceptional client satisfaction and retention.

Client Impact & Delivery Excellence

• Oversee delivery across CMS engagements, ensuring technical excellence, compliance, and alignment with mission outcomes.
• Translate CMS mission challenges-such as data interoperability, quality measurement, and healthcare innovation-into modern, technology-enabled solutions.
• Lead account governance, performance management, and risk mitigation to ensure consistent client value delivery.

People Leadership & Collaboration

• Build, mentor, and inspire high-performing teams that deliver client impact and live Slalom's values.
• Foster a culture of curiosity, accountability, and continuous learning within the CMS team.
• Partner across Slalom markets and capabilities to bring integrated solutions that combine strategy, technology, and human-centered design.

What You'll Bring

Required Qualifications

• 10-15+ years of progressive leadership experience in federal consulting or health IT, with demonstrated success supporting CMS or other HHS operating divisions.
• Deep familiarity with CMS program areas such as Medicare, Medicaid, Innovation (CMMI), or Quality (CCSQ).
• Proven record of federal capture management, proposal leadership, and account growth within complex government environments.
• Strong understanding of federal acquisition processes and contracting mechanisms (FAR, IDIQ, BPA, GSA, etc.).
• Demonstrated ability to lead multidisciplinary teams across capture, solutioning, and delivery.
• Excellent communication and relationship-building skills across government, industry, and alliance partners.
• Experience delivering technology transformation programs involving data platforms, analytics, cloud architecture, or CRM modernization.

Desired / Preferred Qualifications

• Familiarity with health data and AI service offerings, including:
  • Data strategy, governance, and interoperability within CMS or related agencies.
  • AI/ML and advanced analytics for healthcare quality, program integrity, or cost optimization.
  • Cloud-native architectures supporting secure data sharing and compliance.
• Experience with Salesforce public sector and health solutions, including:
  • Case management, provider engagement, and constituent services.
  • Salesforce Government Cloud and integration with federal health systems.
• Certifications such as Salesforce Certified Professional, AWS/Azure, or PMP a plus.
• Prior experience leading capture or delivery within a federal consulting firm, health systems integrator, or HHS-focused contractor.
• Active Public Trust or higher clearance preferred.

Core Attributes for Success

• Mission-Driven Mindset - Deeply motivated by CMS's mission to improve health outcomes, equity, and value for all Americans.
• Strategic & Systems Thinking - Understands the interdependencies across CMS programs and the broader HHS ecosystem.
• Integrity & Compliance - Operates with unwavering ethics and adherence to federal standards.
• Relationship & Political Acumen - Navigates complex stakeholder and policymaking environments with tact and insight.
• Innovation Orientation - Brings creative, data-informed solutions to modernize health services and improve citizen experience.
• Emotional Intelligence - Leads with empathy, inclusion, and authenticity to build trust and inspire teams.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Director is $180,000 to $220,000 and for Senior Director is $200,000 to $260,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.