Description and Requirements

Job Description

Who You'll Work With

The Account Leader is responsible for leading and growing strategic banking accounts across the Charlotte market. This role serves as the primary representative of Slalom's full suite of services within assigned clients, helping shape strategic direction, deliver transformative solutions, drive revenue growth, and lead high-performing teams. The ideal candidate brings deep banking industry expertise, strong executive relationships, and a track record of helping financial institutions navigate business and technology transformation.

This is not a fully remote position. To be considered for this position, candidates must live within a commutable distance of our Charlotte location. We are hiring at the Director or Sr Director level.

What You'll Do

• Grow and expand Slalom's presence within assigned banking accounts, developing trusted relationships with key business and technology stakeholders.
• Partner with client executives to influence strategic priorities and identify opportunities where Slalom can help accelerate business outcomes.
• Leverage knowledge of the banking industry, including retail banking, commercial banking, payments, lending, risk and compliance, customer experience, and digital transformation, to provide strategic guidance and identify growth opportunities.
• Own and drive a revenue portfolio of $5M-$10M+ (dependent on level).
• Maintain a utilization target of 20-40% (dependent on level).
• Identify opportunities for growth and maturation of Slalom offerings within the banking sector and help shape future capabilities.
• Provide executive oversight and governance across all sold and managed engagements.
• Drive business development efforts, including solution positioning, scope definition, and Statement of Work (SOW) creation.
• Maintain awareness of banking market trends, regulatory considerations, competitive pressures, and emerging technologies, and translate those insights into value for clients.
• Partner across Slalom practices to deliver integrated solutions that address complex banking challenges.
• Oversee project quality assurance and successful client delivery.
• Manage and coach teams ranging from 2-10+ consultants across multiple engagements.
• Drive staffing, utilization, and professional development of team members.
• Facilitate client satisfaction and account growth initiatives.

About You

• 10+ years of account management, client leadership, or business development experience within the banking industry.
• Demonstrated experience working with large banking institutions, preferably in the Charlotte market.
• Strong understanding of banking operations, digital transformation, risk and compliance, customer experience, or related industry domains.
• Program and/or project management experience leading complex initiatives.
• Previous P&L ownership and accountability for revenue growth.
• Proven ability to build and maintain executive-level client relationships.
• Excellent negotiation, conflict management, problem-solving, and decision-making skills.
• Ability to lead cross-functional teams and navigate complex client environments.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Director is $180,000 to $210,000, the targeted base salary pay range for Sr Director is $215,000 to $260,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [redacted]. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.