WSFS Bank

GCM Relationship Manager

WSFS Bank$92K — $152K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent; Bachelor's Degree preferred.
  • Minimum 2 years in commercial lending, banking, or customer service.
  • Experience with administrative tasks and proficiency in Microsoft Office.
  • Limited knowledge of banking products and services.
  • Experience with banking systems and loan documentation.
  • Basic accounting knowledge required.
  • Excellent communication and superior customer service skills.

Responsibilities

  • Collect payments and manage investor distributions and reconciliations.
  • Administer a complex portfolio of accounts daily.
  • Adhere to all relevant Bank and Department policies.
  • Respond promptly to inquiries from clients and internal teams.
  • Maintain and develop client relationships effectively.
  • Facilitate onboarding for new transactions.
  • Work collaboratively with various internal and external stakeholders.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan options.
  • Life, accident, and disability insurance.
  • Flexible spending accounts (FSAs) and health savings accounts (HSAs).
  • Wellness programs and support.
  • Paid parental, military, vacation, and sick leave.
  • Paid holidays and other time off options.
Full Job Description
Job Description

The Relationship Manager will be responsible for administering a book of existing accounts and onboarding new accounts functions while ensuring compliance with all Bank and Corporate Trust policies and procedures. The incumbent will work closely with other Relationship Managers, administrators, support areas, and external clients.

Job Responsibilities:
  • Daily administration of a book of accounts ranging from straight forward to complex.
  • Coordinates and oversees relationship management of corporate clients and the day-to-day administration of accounts. To include all administrative and operational management of activities for Global Capital Markets.
  • Will be a subject matter expert for a variety of processes, products and services
  • Review and approval of assignments and DWAC's.
  • Daily reconciliation of accounts.
  • Follow all Bank and Department policies and procedures.
  • Timely responses to internal and external inquiries.
  • Maintain client relationships.
  • Onboarding of new transactions.
  • Working knowledge of accounts and governing documents.
  • Liaison with operations, compliance, DTC, management and vendors.


Minimum Requirements:
  • Bachelor's degree required; preferably in Business.
  • Minimum 5 years of experience in Institutional Trust Services Global Capital Markets
  • Prior banking experience is required.
  • Must have advanced Microsoft Excel and Access skills.
  • Must have a general knowledge of regulatory rules that apply to communication with customers.
  • Must have strong analytical skills with the ability to organize workflow and high attention to detail.
  • Must have the ability to work independently with a minimum of supervision and exercise sound judgment.
  • Must have the ability to write reports, memorandums, business correspondence and draft procedure manuals.
  • Must have the ability to effectively present information and respond to questions from managers, investors, DTCC, auditors, and others clearly and concisely.


Salary Range:
$92,869.00 - $152,569.00

Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

About WSFS Bank

WSFS Bank is a subsidiary of WSFS Financial Corporation, a bank holding company headquartered in Wilmington, Delaware. WSFS Bank is the oldest and largest bank and trust company headquartered in Delaware and the Delaware Valley. The bank offers a wide range of consumer and commercial banking services to businesses and individuals in the Delaware Valley and beyond.
Learn more about WSFS Bank
Size
1,839 employees
Market Cap
$2.8 billion
Industry
Net Income
$114.7 million
Founded
1832
5 Year Trend
+16.1%
NASDAQ

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