POSITION SUMMARY

Reporting to the Manager Port Security & Operations, the Gateway Operator is responsible for the daily monitoring, reporting, coordination, and overall operation of the Prince Rupert Gateway. The Gateway Operator is primarily responsible for security, road, rail, and marine operational duties with support and guidance from the Supervisor, Port Security and other gateway operations leadership. The Gateway Operator is responsible for various administrative tasks including, but not limited to, permit approvals, declarations of security, operational reports, and management of the harbour schedule. The Gateway Operator plays a key role in emergency response, supporting effective monitoring, reporting, and coordination of response activities.

POSITION ACCOUNTABILITIES

• Maintainsawareness of all marine activity via radar, AIS,CCTVcamerasandother online resources.
• Ensures that procedures for transporting and storing dangerous goods and explosives within port limits are maintained and monitors compliance with such procedures.
• Ensurescontinuous monitoring of vessel movements within the Port, includingassigningberths and anchorages.
• Assistsin the smooth & efficientmovementof all vessels calling on the Port by working closely with shipping agents,federalagencies,and localpartners.
• Approvesall gateway operations permits,such as dangerous goods, diving, hot work,etc.
• Monitors andmaintainsaccess control and security through the gateway via PRPA security systems and related hardware.
• Monitors VHFtraffic andworks closely with MarineCommunications &TrafficServicesfortimelyresponse tomarine-relatedemergencies.
• Responsible for all daily reports, incidentreportingand communicationtogatewayoperationsmanagement.
• Prepare and deliver a comprehensive turnover report, capturing all relevant operational details, incidents, vessel movements, equipment status, and issues requiring follow-up.
• Administration ofoperationaldashboards, tables, graphs,analyticsand other reports to stakeholders and partners.
• Ensures overall compliance with marine stakeholders with PRPA's Port Information Guide.
• Monitorsand coordinateslandside operations, including road, rail, and terminals,toensure the safe and efficient movement ofgoods through the gateway.
• Responsible forinitiatingtheIncident CommandSystemfor safety, emergency, marine andsecurity-relatedincidents.
• Administration ofKleinPort Information Management software,AvigilonControl Management (ACM)andAvigilon Control Centre (ACC) cameras and card accesssoftware.
• AssistsinmanagingSecuriguardcontractor personnel,day-to-dayoperations, cruise shipoperationsand extra coverage.Provides training and support whenrequired.
• Responsible for deploying PRPA operational equipment, including, but not limited to, surveillance dronesanduncrewed surface vessels.
• Supports marine and community events, representing PRPA as an ambassador with external stakeholders.
• Performs other duties and projects as directed or assigned.

WORKING CONDITIONS

• Worksmainly inan office environmentwith occasional in-field activities.Occasionallyworksoutdoors on both marine and land-based assignments. This position may be the first responder to any safety or security incidents affecting port operations.
• Regular, full-time position (averaged40 hoursper week).
• Shift work rotation. One week on, one week off.Nightshift/graveyard shifts during rotation.
• Standard work hours are6:00AM to 6:00 PMor 6:00PMto 6:00AM.Shift times may vary to meet operational needs.
• Modified schedule fortraining, asrequired.

JOB SPECIFICATIONS

Education & Certifications

• Basic Security Training*
• BC SecurityWorkerLicense*
• Marine Facility Security Officer (MFSO)training*
• ICS 100*
• EOC Essentials*
• Restricted Marine Radio Certificate (ROC-M)*
• Marine Transportation of Dangerous Goods*
• Marine Medical Certificate*
• Marine First Aid*
• Small Vessel Operator Proficiency (SVOP)*
• ICS 200*
• Marine Emergency Duties - Domestic Vessel Safety (MED-DVS)*
• Canadian Rail Operating Regulation (CROR) is considered an asset.
• ICS 300 is considered an asset.
• Associate Protection Professional Certification is considered an asset.
• Post-SecondaryEducationisconsidered an asset.

*Required courses and certificationsmay be completedduringa company-sponsored Gateway Operator training programprobationary period.

Related Experience

• 2 to 5 years of operational,security, orcustomer service-related experience. Dispatch,administration, or marineexperienceisalso considered an asset.

Other Requirements

• Good spoken and written communication skills.Able to communicate with and provide customer service to a variety of internal and external partners.
• Stronganalytical, problemsolving,and organizational skills.
• Good judgment and tact in dealing with sensitive issues and confidential information.
• Goodrelationship-buildingskills. Able toestablishand maintain effective workingrelationshipswith alllevelsof employees.
• Enthusiastic and self-motivated. Works well individually as well as in a team environment.
• Able to remain calm and make sound decisions during high-pressure, time-sensitive, or emergency situations.
• Proficient in MS Office, especially Microsoft Outlook& Excel.
• Commitment to the values, mission, and mandate of the Prince Rupert Port Authority.
• Possess a validClass 5or equivalentdriver'slicenseandwilling to provideadriver'sabstract.
• Able to obtain a valid Marine Medical Certificate from Transport Canada.
• Physically fit and able toworkandmaintainfocusfor extended periodsof time.
• Able toobtain asecurity clearance under TransportCanada's SecurityClearanceProgram.

The base salary range for this role is $82,869.00- $103,587.00. This position is eligible for a performance-based variable incentive targeted at 10% of the base salary.