A Snapshot of Your Day The professional will have the following focus and functions:
- Cold Component Service Engineering operation support and R&D program management (rotor, casings, compressor, exhaust, bearings, and associated interfacing GT systems)
- Root cause investigation technical lead or support role functions
- Issue identification and solution development intended to support fleet monitoring teams, ensuring opportunity identification with focus on improving fleet and cost-out R&D initiatives.
This position requires working across all service portfolios and gives a unique opportunity to work globally supporting GT, GN, and ST topics. Primary focus is on GT components, primarily advanced frames, across all service product lines (2E, 3E, 4F, 5F, 8H, and 9HL).
This position involves significant internal collaboration across multiple organizations, including but not limited to, product management strategy (PRM), service and design engineering, materials, manufacturing, field service, repair engineering and shops, supply management, commercial program managers, and customers directly.
As a component integration service engineer, you will have technical responsibility for the fleet of gas turbine engines currently in commercial operation. This includes supporting and collaborating on technical recommendations, risk assessments, troubleshooting, issue resolution, solution development, and other relevant functions. Service Engineering is responsible for providing technical support to the field service technical team at various locations around the globe.
As an RCA lead/support, you will be managing one or more technical failure investigations - from early issue identification to conclusion, also assisting with mitigation/solution/redesign development efforts.
How You'll Make an Impact / Cold Component Integration Service Engineer - Develop technical solutions/instructions in response to site, and repair facility issues.
- Lead/support product and procedure improvements to minimize non-conformances and cost saving measures (both proactive and reactive).
- Developing knowledge of cold components component design and life technical issues.
- Collaboration and training with subject matter experts as needed.
Note: If you are already a subject matter expert, there is potential for significant business development opportunities within cold components or something new pending on interest.
- Develop, present and discuss recommendations with commercial teams and external customers.
- Leadership opportunities on special projects and investigation of field events.
How You'll Make an Impact / RCA Lead - Lead/Support RCA - collaborate with your team members, component experts etc., define and coordinate investigation, derive conclusions - root cause, contributing factors, define mitigation measures.
- Reduce NCC's and help improve financials.
- Create RCA report and/or presentation. Technical presentations to the customers on different issues.
- Significantly improve customer satisfaction.
What You Bring - A minimum of a bachelor's degree in mechanical engineering with 10+ years large gas turbine (LGT) experience
- Technical leadership experience which includes the development and execution of solutions for field issues
- Commercial knowledge of gas turbine contracts and project management are also a plus.
- Applicant will be able to travel (domestic and international) in support of technical issues and customer meetings.
- Strong interpersonal and communication skills, a strong interest in learning, with at least basic program management skills and good team working skills.
- A high level of social competence and team spirit as well as ability to structure and analyze, motivation and persistence.
- Basic knowledge of metallic materials and mechanical integrity preferred.
- Proficiency in technical writing and conducting formal presentations.
- Candidate must have the ability to perform well under pressure and meet deadlines on time.
- Teamwork skills: Be comfortable leading an expert team from multiple time zones and cultures to answer technical questions and to perform risk assessments.
- Networking skills: Ability to establish relationships and build networks in a global team setup and interface with other groups across the organization.
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.
About the Team Rewards - Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
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