Fulfillment Center Operations Manager

Qurate Retail, Inc • $100K — $110K *
Ontario, CA 91761In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or equivalent experience.
  • 4+ years of management experience in fulfillment center operations, ideally in retail/e-commerce and apparel.
  • Proven track record managing over 50 employees.
  • Minimum of 3 years in management roles focusing on Receiving, Inventory Control, or Order Fulfillment.
  • Experience with Kaizens or process improvement methodologies.

Responsibilities

  • Build and establish initial teams with effective procedures and processes.
  • Lead and develop a team of Area Managers and hourly associates.
  • Create and manage operational procedures for incoming and outgoing shipments.
  • Guide strategic planning and forecasting for operational efficiency.
  • Develop teammates for career progression and skill development.
  • Enhance safety, quality, cost, and delivery metrics while expanding warehouse capabilities.
  • Leverage Warehouse Management System (WMS) for operational insights and perfect order fulfillment.

Benefits

  • Competitive compensation package
  • Paid time off and parental leave
  • Employee assistance program
  • Paid volunteer hours
  • Health care benefits starting on day 1
  • 401(k) participation
  • Tuition reimbursement opportunities
  • Company discounts available.
Full Job Description
Your Opportunity, Your Team
  • The Operations Manager supports QVC and HSN, and is responsible for inbound or outbound operations. You will maintain benchmark levels of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain, as well as the hiring and development of management and hourly teams. You will report to a Senior Operations Manager. You will support the Outbound team on day shift, Wednesday - Saturday.


Where You'll Work
  • This role is onsite and will require you to work from our Ontario, CA fulfillment center daily. Relocation assistance is not available for this role.


What You'll Do
  • Build the initial teams, establishing procedures, metrics and processes
  • Lead a team of Area Managers and hourly associates
  • Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
  • Guide strategic planning and forecasting
  • Develop teammates for career progression and learning
  • Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
  • Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness
  • Champions a customer-focused mentality across the team, ensuring operational decisions and process improvements consistently support a high-quality customer experience


What You'll Bring
  • Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
  • 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience.
  • Experience developing and managing 50+ employees.
  • At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment.
  • Experience using Kaizens or process improvement


#LI-JM1
Salary: $100,000.00 - $110,000.00

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

About Qurate Retail, Inc

Qurate Retail, Inc Careers

Join the vibrant team at Qurate Retail, Inc, a leader in the retail sector, where innovation meets tradition and diversity fuels our growth. At Qurate Retail, Inc, we offer more than just job opportunities; we provide a platform for professional development and personal achievement.

Work You’ll Do

Embark on a career journey with Qurate Retail, Inc and be part of a company that values leadership, creativity, and strategic thinking. Our team is dedicated to redefining retail by leveraging cutting-edge technology and unique marketing strategies.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Qurate Retail, Inc offers a range of employment opportunities across various functions. From marketing to finance, technology to sales, each role is crucial in driving our mission forward.

Internship Programs

Kickstart your career with a Qurate Retail, Inc internship. Our internships provide invaluable workplace experience, helping you to develop skills and gain insights that are critical in today’s dynamic job market. Interns at Qurate Retail, Inc are considered integral members of the team, contributing to real projects and initiatives.

Professional Growth and Development

At Qurate Retail, Inc, career growth is not just a possibility—it is an expectation. We are committed to the professional development of our employees through diverse training programs, leadership workshops, and continuous learning opportunities.

Culture and Benefits

Our company culture is built on a foundation of respect, integrity, and diversity. Qurate Retail, Inc offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health care, employee discounts, and more, ensuring our team members are well taken care of.

Networking and Innovation

Join a network of driven professionals who are as passionate about the retail industry as they are about innovation. At Qurate Retail, Inc, networking doesn’t just enhance your career—it fosters a collaborative environment where new ideas can thrive.

Join Our Team

Ready to apply? Explore the positions available on our Careers page. Tailor your resume to highlight relevant experience and skills, prepare for your interview, and take the first step towards a fulfilling career at Qurate Retail, Inc. We are actively hiring and looking for individuals who are ready to make a significant impact.

Stay Connected

Keep up to date with the latest from Qurate Retail, Inc: - **Career Insights**: Gain industry-leading insights and read about the latest trends in retail from the professionals who lead the way. - **Job Alert Emails**: Customize your alerts to receive notifications about new job openings that match your skills and interests. At Qurate Retail, Inc, we believe in empowering our employees to achieve their best. Join us and be part of a company where your career can flourish in an environment that fosters personal and professional growth.
Learn more about Qurate Retail, Inc
Size
27,000 employees
Market Cap
$632.8 million
Industry
Retail & Consumer Goods
Net Income
$1.2 billion
5 Year Trend
+610%
Revenue
$14.1 billion
* Ladders Estimates

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