We are hiring immediately for a Food, Workplace Safety & Quality Assurance Manager.
- Location: Mountain View, CA
- Schedule: Monday - Friday
- Pay Range: $100,000 - $120,000 / year
Role Summary:The Food, Workplace Safety & Quality Assurance Manager is responsible for overseeing the day-to-day implementation and management of the company's food and workplace safety, quality assurance, and regulatory compliance programs. These responsibilities include allergen control, food defense, injury prevention, chemical control, traceability, non-conformance procedures, and compliance with government, OSHA, and client requirements. This position works cross-functionally with operations, production, and utility teams to ensure adherence to occupational health and food safety protocols, quality standards, and continuous improvement goals.
Responsibilities: Food Safety & Quality Compliance:- Cultivate team expertise and professional growth, guiding staff toward comprehensive adherence to Compass, regulatory, and third-party safety standards while collaborating with culinary and administrative leadership.
- Develop team activities and perform active managerial support.
- The manager will establish common standards, conduct risk based site visits, analyze trends across locations, verify corrective actions, consult and provide reports to operational leadership.
- Direct the advancement and execution of the CPU Food Safety Plan, GMPs, and sanitation protocols, providing rigorous oversight of pest control and facility hygiene verification tasks.
- Execute internal audits and hazard assessments to ensure timely mitigation of risks across the production lifecycle, from intake and storage to thermal processing, transport, and documentation.
- Establish and manage robust quality management systems, ensuring all operational activities remain in strict alignment with established food safety and quality assurance frameworks.
- Maintain compliance with Regulatory Agencies and client requirements for the facility.
- Act as a contact for regulators and Third Party Auditors, responding to concerns and ensuring prompt resolution of non-conformances.
- Manage duties related to on time reporting and providing time of completion of task and corrective actions
- Actively engage and track critical violations , CAPA Temperature compliance and act as person in charge for assigned tasks.
- Provide cushing and training to people in designated area
- Alignment with Food Safety Compliance standards per Compass and regulatory.
- Corrective actions for regulatory inspection and Third Party Audit violations.
Workplace Safety:- Model and reinforce Food Program Safety culture.
- Support operations with workplace safety assessments and feedback.
- Monitor associate behaviors and reinforce proper use of PPE as a preventative measure.
- Incident Investigations: Support and lead investigations for foodborne illness complaints, allergen incidents, mislabeling, foreign objects/quality, and Associate injuries to determine Root Causes.
- Use CAPA to prevent occurrences and drive improvement.
- Deliver written conclusions and recommendations to Operations and the Client.
- Track trends and results, reporting out to Compass leadership.
Program Management:- Contribute to the management of key programs such as may be required, including but not limited to compliance tracking, internal audits, training in person and classroom, and record keeping.
- Collaborate with contracted pest management services, ensuring corrective actions are implemented as needed.
- Ensure the ongoing validation, trend analysis, and verification of required programs, such as TPHC and other variance approved processes.
- Perform and track internal audits and assessments, reporting out trends.
Training & Development:- Co-lead training programs, ensuring employees are properly trained on food safety and quality assurance practices.
- Support Learning and Development department as needed for the broader program
- ServSafe instructor credential will be attained.
- Support various Champions groups to educate and enable operators in safety practices
Continuous Improvement & Performance Tracking:- Track and report Key Performance Indicators for food safety and quality to ensure alignment with corporate goals and objectives.
- Initiate and manage continuous improvement projects, addressing areas for improvement in food safety and quality management systems.
Collaboration & Communication:- Participate in and lead food safety/quality meetings, fostering collaboration across teams with a focus on solutions, continuous improvement, and proactive problem-solving.
- Ensure that product specifications and standards set by R&D and customers are met, addressing any deviations in a timely manner.
Recall & Non-Conformance Management:- Escalate and investigate product quality concerns.
- Support the Vendor Relations team with rapid response to external vendor recalls.
Minimum Position Requirements:- Bachelor's degree in Food Science, Microbiology, Biological Sciences preferred.
- CP-FS credential or ability to earn and maintain it.
- HACCP certified and PCQI Certification preferred.
- Advanced proficiency in Google Suite; basic computer skills and knowledge.
- Bilingual (English/Spanish) preferred.
- Ability to accept instructions and task assignments while staying organized.
- Strong written and oral communication skills with the ability to clearly present information to diverse audiences and engage with a wide range of stakeholders.
- Collaborative mindset, able to work independently or in a team, adapting to changing organizational and operational needs.
- Strong critical thinking, problem-solving, and analytical skills, with the ability to analyze data, identify trends, and drive solutions for continuous improvement.
- ServSafe certification or equivalent.
- OSHA certification preferred.
Associates at Bon Appetit are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
