Front Office Manager

Oakmont Family Dental - Eugene

$62K — $104K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a dental front office role
  • Proven leadership and training background
  • Strong skills in scheduling and customer service
  • Adept at handling phone communications and patient interactions
  • Experience with dental software necessary
  • Familiarity with Open Dental is a plus
  • Bilingual candidates are highly encouraged to apply
  • Team-oriented approach with a willingness to engage actively with staff

Responsibilities

  • Lead and support the front office team effectively
  • Manage daily scheduling, patient flow, and operations
  • Deliver outstanding customer service to patients both in person and via phone
  • Train and coach team members to adhere to office standards
  • Ensure consistent execution of systems and processes
  • Assist with front desk duties and operational tasks when needed
  • Foster a positive, accountable, and team-oriented culture

Benefits

  • Competitive pay range of $30-$50/hour based on experience
  • Opportunities for monthly performance bonuses
  • Access to a team culture budget
  • Modern and aesthetically pleasing office environment
  • Established patient base for consistent work
  • Strong management support for professional growth
  • Collaborative team atmosphere with excellent communication
Full Job Description
Schedule:Full-Time | Monday-Friday | 7:00 AM - 5:00 PM
What We Offer
  • Competitive pay: $30-$50/hour DOE
  • Monthly manager/performance bonus opportunities
  • Team culture budget
  • Beautiful, modern office environment
  • Great patient base
  • Strong, experienced management support
  • Collaborative team with excellent communication
Responsibilities
  • Lead and support the front office team
  • Manage scheduling, patient flow, and daily office operations
  • Provide exceptional customer service both in person and over the phone
  • Train and coach team members to maintain office standards
  • Ensure systems and processes are followed consistently
  • Assist with front desk duties and daily operational tasks as needed
  • Help foster a positive, accountable, and team-focused culture
  • Other duties as assigned
Qualifications
  • Previous dental front office experience required
  • Leadership and training experience required
  • Strong scheduling and customer service background
  • Comfortable handling phones and patient communication
  • Dental software experience required
  • Open Dental experience preferred but not required
  • Bilingual candidates encouraged to apply (not required)
  • Must be willing to actively work alongside the team, not just manage from a distance
Our Ideal Candidate

We are looking for someone who leads with confidence, accountability, and positivity. The right candidate understands the importance of building strong relationships with their team while also holding team members accountable to high standards and expectations. We have a great team in place and are looking for the right leader to help us continue building a healthy, supportive, and successful office culture.

If you are passionate about leadership, patient care, and creating a strong team environment, we'd love to hear from you!

INDHROM00

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