OverviewAbout the RoleThe Fraud Risk & Detection Director is responsible for overseeing enterprise fraud detection and prevention. This leadership role includes managing a team of Detection Analysts, overseeing fraud system performance and vendor relationships, and ensuring compliance with regulatory and internal risk management standards. The incumbent exercises independent judgment and decision-making authority in strategic planning, operational oversight, and risk governance. This position requires advanced expertise in fraud risk, model governance, and cross-functional collaboration, and plays a key role in shaping fraud prevention strategy across the organization.
What You'll Do:- Lead and manage fraud detection activities, ensuring effective monitoring and resolution of alerts.
- Oversee fraud recovery efforts in alignment with investigative functions to ensure timely restitution and case closure.
- Conduct quality control reviews to ensure accuracy and consistency in fraud detection and investigation practices.
- Conduct regular performance reviews and provide strategic coaching to enhance team effectiveness.
- Serve as the primary authority over the fraud detection system, including vendor relationship oversight and ensuring optimal system performance.
- Execute system performance tuning and optimization to strengthen detection capabilities.
- Identify, evaluate, and implement new fraud detection agents and technologies to advance program effectiveness.
- Lead the annual enterprise-wide fraud risk assessment, identifying vulnerabilities and recommending mitigation strategies.
- Conduct fraud risk assessments for new products and services to ensure proactive integration of fraud controls.
- Direct the Fraud Risk and Control Self-Assessment (RCSA) process in alignment with enterprise risk governance.
- Perform system coverage assessments to evaluate effectiveness and identify gaps in fraud detection.
- Oversee fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, including change control management.
- Collaborate with model risk stakeholders on fraud model validations and ongoing performance monitoring.
- Partner with operational leaders to define and document fraud-related roles and responsibilities.
- Produce and deliver fraud metrics, dashboards, and strategic reports to senior management.
- Participate in the annual Business Continuity Planning (BCP) exercise to ensure fraud program resilience.
- Monitor fraud trends and provide strategic insights to enhance detection and prevention strategies, including the development and refinement of fraud-related policies and procedures.
QualificationsWhat You Bring
- 5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry (Required).
- 10+ years of experience (preferred).
- Demonstrated experience in leading fraud detection programs, managing system performance, and overseeing vendor relationships.
- Strong understanding of fraud models, risk assessments, and control frameworks, with the ability to evaluate and influence enterprise-level fraud strategy.
- Proven leadership and team management experience, including oversight of high-impact fraud detection and prevention initiatives.
- Excellent analytical, communication, and stakeholder management skills, with the ability to present complex findings to senior leadership and influence decision-making.
- Familiarity with regulatory requirements related to fraud, AML, and financial crime, and the ability to interpret and apply them in policy and program development.
- Demonstrated ability to exercise independent judgment in matters of significance, including system configuration, risk mitigation, and model governance.
- Experience developing and refining fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness.
- Ability to lead cross-functional collaboration and drive continuous improvement in fraud detection capabilities and risk controls.
Education- Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred.
- An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
Benefits & Perks
We offer a competitive benefits package designed to support your success:
- Health Coverage: Medical, dental, and vision plans with employer contributions.
- Retirement Savings: 401(k) with matching, plus additional retirement options.
- Paid Time Off & Holidays: Generous PTO and paid holidays.
- Wellness Support: Access to mental health and financial wellness resources.
Visit our benefits page to learn more Benefits!
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Special Instructions to Candidates 
